The Teamwork Advantage a Gregg Gregory Podcast

After opening in 2018 and working hard to grow its business, the Emma Justine Salon in Louisville Kentucky had its fair share of havoc to deal with during the COVID pandemic. Like many others, they shut down 100% for over 60 days and then opened with limited services for the next several months.

In this episode of The Teamwork Advantage, Adel Migirova, the office manager for the Emma Justine Salon, shares how this small business survived the pandemic. Adel shares stories and ideas - like offering employees unlimited time off – about how they weathered the challenges of the pandemic and came out of that experience more robust than ever before.

Years after the events of the 1984 Olympics, Sean Murray was inspired to write his book “If Gold Is Our Destiny – How a Team of Mavericks Came Together for Olympic Glory”.  

Sean interviewed the players and coaches of the 1984 men's volleyball team and discovered what brought them together to achieve Olympic glory. What makes this so powerful is that, less than two years earlier this U.S. team was not even in the top 10, worldwide.
  
Listen to this episode of The Teamwork Advantage as Sean shares some of what the team did to win gold and, more importantly, to change the way volleyball is played today, almost 40 years later.

The foundation of what made the 1984 men's Olympic volleyball team successful, all those years ago, is easily be applied to your teams today.  
Sean is quick to point out that the best players do not make the best team. Sometimes, it is more important to make sure that our team members are in the best positions to help the team.  

Dr. Quintin Shepherd grew up on a working farm in the Midwest and is now the superintendent of schools in Victoria, Texas.  His journey is a very interesting story, and one that both educators and business professionals may learn from. 

As a leader, are you solving complicated or complex problems? Dr. Shepherd helps us understand the differences in these concepts and offers strategies to become more transformational in our leadership, at every level of the organization.  

His analogies are thought-provoking and informative to say the least. Listen as he explains, in easy to understand terms, how to move from being transactional in our leadership to becoming transformational in order to  leave a legacy for everyone.

Psychological safety is a powerful tool.  In this episode of "The Teamwork Advantage," Stephan Wiedner shares tools to measure your team’s psychological safety.

Click here to download the seven questions you should answer to measure the level of psychological safety on your team!

In this episode of "The Teamwork Advantag", focused on emotional intelligence, Lisa Welsher shares a different twist on emotions and how they can empower us on multiple levels.

With Lisa, we explore the difference between emotions and feelings. She helps us learn what we can all do to check in with our emotions and become more effective, every day.

While the names have evolved, the functions of HR have also evolved over the years.  It is not longer just a place for on-boarding and termination and salary documentation. This episode of The Teamwork Advantage focuses on how today's incarnation of the Human Resources Department can help both team leaders and employees.

Lisa Cardinal talks with us about the roles within HR and how people, and employees, have changed in recent years. She talks about the advent of hybrid work forces and what is being done to keep business leaders abreast of trends in the workforce today.

Genefa Murphy comes from a background in Information Technology and Development Operations. She now works in Customer Experience and focuses on marketing.  Her leadership style focuses on the 3 M’s - Method, Message and Making It Work.

In call centers across the country, You might think that the customer experience in call centers across the country would have improved since the pandemic.  

Instead, primarily due to the volume and velocity of the calls that customer experience teams were dealing with, at that time, some customer experiences were not positive.

This is a direct result of the fact that, prior to the pandemic, so much of what customers did was often done in person. During the pandemic, and after, customers were forced to handle customer support issues completely online or over the phone. This increased the overall volume and the speed, or velocity, at which calls were coming in. 

In this engaging episode of The Teamwork Advantage, Frank King talks about his life and how he has thought about committing suicide more times than he can count. He, like many others, was able to hide his suicidal tendencies.
 
It is important to remember that teamwork is not just about sports, or even business.  Teamwork is about wherever multiple people work towards a common goal.
 
This is definitely one of the most powerful episodes we have had on The Teamwork Advantage. Frank’s stories are real. They cut to the root of the problems facing so many of us today. 

Listen as Frank King shares how to recognize some simple clues from your work colleagues, friends, members of your church or synagogue, or even someone within your own family.
 
Frank talks about some of the resources available if you, or anyone you know, is depressed:

    • NAMI – National Alliance on Mental Illness (https://www.nami.org/home)

    • Suicide and Crisis Lifeline by voice, call 988 

    • Suicide and Crisis Lifeline by text, 741741
    
Frank believes that where there is humor there is hope and where there is laughter there is life. Nobody dies laughing. The right person, at the right time, with the right information, can save a life.  

We can be the right team member at the right time.

In this episode of The Teamwork Advantage, Nicole Morgan sharesthe story of how she created an environment of collaboration in her workplace.  Her ideas are not exclusive to her company, business, or even her industry. They are transferable across every industry and every team.

One key aspect she discusses freely is that, while hiring for skills may be important, it is not always the most important aspect of the hiring process.

This episode is all-encompassing. There are strategies for every level of your organization, and each team within your organization.