The People Side of Automotive

The Technician Crisis: Why We Can’t Recruit or Retain the Talent We Need


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Summary

In this episode of the People's Side of Automotive, host Mandy DeVoe and guest Chris Simpkins discuss the pressing issues surrounding the technician shortage in the automotive industry. They explore the factors contributing to this crisis, including outdated pay structures, the decline of apprenticeship programs, and the disconnect between dealership management and technician needs. The conversation emphasizes the importance of mentorship and creating a supportive environment for new technicians to thrive, as well as the need for dealership leaders to recognize the value of their technicians in order to retain talent and ensure the industry's future.

Takeaways

The technician shortage is a critical issue in the automotive industry.

Even if all current students graduated, we would still face a shortage.

The apprenticeship model is crucial for technician development.

Many new technicians are not receiving proper mentorship.

Dealerships are making record profits, but not sharing with technicians.

The culture in many shops is pushing good technicians out.

Leadership plays a vital role in technician retention.

Technicians need to feel valued and respected in their roles.

The automotive industry lacks a standardized apprenticeship program.

Collaboration between dealerships and educators is essential for improvement.

Addressing the Technician Shortage

Reviving the Apprenticeship Model

"The shortage is no longer a prediction."

"He treated us like a team every day."

"I'd love to chat with you again."

Chapters

00:00 The Technician Shortage Crisis

01:06 Understanding the Technician Experience

05:45 The Importance of Apprenticeships

10:37 The Disconnect in Dealership Management

16:42 Leadership and Team Dynamics

22:26 Preparing the Next Generation of Technicians

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The People Side of AutomotiveBy Mandy Deveau