In 2014, John and I, along with key administrators at Kennesaw State University, established the Tenacity Center for Account Management and client Retention at the Michael J. Coles College of Business at Kennesaw State University.

The podcasts that follow talk about the center, its purpose and its offerings and how it fits with our overall practice at Tenacity.

The Coles College at Kennesaw State University, KSU, encouraged us to establish the center for several key reasons, but specifically, Coles's is all about engagement with the business community.