I recorded this conversation last week after a couple of days of feeling really low.  Eric brought perspective and insights that were spot on.  Leadership, management, motivation, overcoming fear, and focusing on the things that actually matter.  The introduction is completely off script but it’s where my headspace was at the time.  Take care of yourself and your tribe.  Be safe.

Elaine Damschen and her husband Todd own Mainstream Electric, Heating, Cooling & Plumbing in Spokane Valley, WA.  In this podcast Elaine shares her beliefs and best practices regarding leadership, networks, her influences, and ways that she stays positive during times like these.  I was again reminded that collaboration is the best strategy and that positive people sharing positive energy lift everyone up.

If you would like to learn more from Elaine her email address is [email protected].

Last week I had the pleasure of interviewing Tom Wittman.  Tom offers a balanced perspective on virtual selling platforms, tried and true selling tactics, and the evolution of sales.  Tom’s recommendations are just what we need while the service industry adapts to life during social distancing.  Enjoy the podcast, stay safe. #flattenthecurve

Matt

Matt Tyner is the Marketing Manger for an HVAC company that employs 400+ people and that services a multi-state area.  He is accountable for the digital strategy, budget, implementation, and results.  Prior to his current role he designed and managed digital campaigns for boutique level clients. The things that matter most to me is that Matt is a smart, no-bullshit guy who pays attention to the trends but is never distracted by “shiny new toy” syndrome.  I hope that you’ll find his recommendations applicable.

Flatten the curve.

Matt

I interviewed Justin Riley in 2018 when his on-line/e-commerce platform was hitting a stride.  Since then it’s grown exponentially in both scale and profitability.  While many contractors are limited by social distancing Justin’s technology provides limitless sales and service opportunities.  This is a fantastic podcast for any business owner who is tired of cancelled service and sales appointments and is ready to shake off the traditional constraints associated with in-home selling.

Thank you for listening.  I appreciate your support.  We’re in this together.  Flatten the curve.

Matt

Steve Gadsby is a “unicorn” in the trades.  He founded a company, evolved from a technician to business person, built a strong culture, and then sold his company.  His opinions are provocative, sometimes challenging, but certainly rooted in hard-won experiences.  This is a terrific podcast and I hope you enjoy it.  My thanks to Steve for his candor and unique perspectives!

This is an exceptional interview with Will Housh (@willhoush, HVAC.com).  Will is an e-commerce pioneer in the HVAC industry.  He has honed his e-commerce expertise for over 10 years.  During the interview he shares insights and lessons learned as well as best practices and recommendations for contractors who are excited to make the e-commerce leap.  Will’s attention to detail and absolute dedication to e-commerce mastery run through the entire conversation.   Enjoy and thanks for listening!

Matt

In this episode Marina Ruiz (@marina_ruiz) shares her expertise and experience using social media to improve her sales, prospecting, and value proposition.  Her insights are practical and her point-of-view is dynamic.  Enjoy the interview!

This was a fantastic conversation and I’m looking forward to round two with Paul Redman.  Paul’s experience in the HVAC industry and the digital space gives him a practical and informed perspective.  Ryno Strategic Solutions promotes transparency, industry specific talent, and results.  If you’re looking for a trustworthy friend in the digital space you can find Paul at http://www.rynoss.com.  He’s the real deal. Enjoy the episode!

If you’re enjoying these podcasts I’d sincerely appreciate a review or rating on iTunes.  Thanks a million.

Matt.

I’ve been waiting a long time to interview Fred Nichols. Fred is not only a rock solid guy but an extremely well-rounded professional. Fred is the Sales Manager for an incredibly successful company in Southerm California. In this episode he shares his experience and tactics used to find, motivate, and drive an exceptional sales team. Tons of smart lessons and best practices included. Thanks for listening!

If you’re enjoying these podcasts please rate or review The Thank You Note Podcast on iTunes. Many thanks, Matt