“Managerial courage can change your culture, grow your business, and grow your people. It checks all the boxes.'"

In this episode, Floyd Senior Executive Coach Michele Marquis outlines the three-step process for practicing managerial courage that promotes innovation in the workplace. It's not an easy system to follow, but it is simple. Michele and Kate also dive into crafting role descriptions that define not just what a job is but how it should be done and how regular check-ins can make difficult conversations more manageable. Listen in as they discuss the importance of setting clear expectations, inspecting work, and coaching team members to grow and improve.

In this episode, you’ll learn:

1. Setting clear expectations, inspecting work, and coaching team members can help create better outcomes
2. When team members trust each other and the culture promotes experimentation, it enables creativity to flow
3. Expectations on behavior should be linked to role descriptions along with what needs to be done

Things to Listen for: 

[02:56] Establishing clear expectations

[05:23] Hiring the right people and inspecting work

[08:30] The power of consistent coaching

[12:22] Normalizing difficult conversations

[15:55] Creating a culture of trust that fosters innovation

Resources:

• Floyd Coaching
• The Culture Assessment
• Matthew Kelly’s Books
• Floyd Coaching’s Blog

Connect with the Guest:

• Michele Marquis’s LinkedIn

Connect with the Host & Floyd Coaching:

• Kate Volman’s LinkedIn
• Floyd Coaching on LinkedIn
• Floyd Consulting on Facebook
• Floyd Consulting on Twitter
• Floyd Consulting on YouTube
• Floyd Consulting on Instagram