Build to Grow™ Pillar #4: Reporting Most fire protection contractors say they have reporting. Far fewer make decisions with it. In this episode, John Mackey sits down with two leaders who run the same business through two different lenses — Pam Gartner, CFO, and Clinton Campbell, Director of Sales — at Approved Fire Protection & Security, a Central New Jersey contractor that's been family-owned for nearly a century and is led today by CEO and owner Diane.
It's a rare, candid look at how reporting actually gets built and lived inside a real, well-run FLS business: how it evolved from instinct to system, which KPIs earned their place, what the weekly and quarterly cadence looks like on the ground, and how the financial and operational lenses get integrated into one operating picture. The newsletter gave you the framework. This conversation gives you the reality. In this episode:
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🎧 The framework behind this conversation: Read the May BTG Mindset newsletter — Reporting That Drives Decisions: The 10 KPIs the Best FLS Contractors Actually Run On - https://mackeygroupllc.com/insights/f...
👉 Get the tool: Reply "DECIDE" to the May BTG Mindset newsletter to receive the Reporting Pillar Readiness Diagnostic — a 10-minute, 20-question assessment across Metric Architecture, Operating Cadence, Data Trust, and the Decision Loop, scored against industry benchmarks with a 90-day focus output. Take it solo or run it as a leadership-team exercise. Three ways to get it:
📅 Next month: We close the four-pillar arc with the Built to Grow Operating System — how People, Process, Technology, and Reporting come together inside a single 90-day rhythm.
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Guests: Pam Gartner, CFO, and Clinton Campbell, Director of Sales — Approved Fire Protection & Security (New Jersey). Hosted by John Mackey, founder and managing principal of The Mackey Group, a strategic growth advisory firm working exclusively with Fire Protection and Life Safety contractors and the owners, C-suite leaders, boards, and investors who back them.
The Mackey Group | BTG Mindset™ | Build to Grow™ | [email protected]
