West Coast Toyota
Focused on Serving You
West Coast Toyota in Long Beach just gets it, and, General Manager Kenny Jumps makes that perfectly clear.
He's the first to point out that Toyota buyers in Southern California have many options when it comes to both buying and servicing. And Kenny's straightforwardness is refreshing.
Especially when you consider that he and his team at West Coast Toyota in Long Beach are representing one of SoCal's top automotive brands. The best price and huge selection are commonplace - Kenny and his team take their game to the next level.
In this iDriveSoCal Podcast, Kenny explains why and how West Coast Toyota prioritizes customer service above all else. And we discuss the latest about the highly anticipated Toyota Supra, the all-new RAV4 and more!
Click play below to listen while scrolling through the pics.
***Transcription***
Recorded @ West Coast Toyota in Long Beach, CA
Toyota Customer Service
Kenny Jumps: The customer is all things and everything.
You know, we pay the same price for all these cars, every store [Toyota dealership] around, and it really does come down to the customer service.
That friendly atmosphere, where you wanna come here after you buy your car to get it serviced, and just stop by and say hi!
"...we pay the same price for all these cars... it really does come down to the customer service."
Tom Smith: Welcome to iDriveSoCal the Podcast, all about mobility from the automotive capital of the United States, Southern California. Tom Smith here, and I am very excited to be at West Coast Toyota Long Beach, our newest partner. I'm joined by Mr. Kenny Jumps, who is the General Manager of West Coast Toyota Long Beach.
Mr. Jumps, Kenny, thank you so much for joining me. Thank you so much for coming on board, we're so excited to be partnering with you guys, and can't wait to share all the details about Toyota by way of West Coast Toyota Long Beach.
Kenny Jumps: Well, thank you. It's great to be here and be part of this and to get out to where people can know about West Coast Toyota here in Long Beach.
Tom Smith: And I know that's a thing, a theme, that since you and I have been talking, that, you guys are new here. Or at least the location is new here, there's a little bit of history about this store. Why don't you go ahead and explain that?
Kenny Jumps: Yeah, the history is, is this store was originally on the traffic circle, and over... If you take Lakewood Boulevard straight down, it runs into the traffic circle, and it's been at the new location here at Willow and Redondo in Long Beach, for the last two and a half years.
Tom Smith: Okay.
New Toyota Facility
Kenny Jumps: We've moved over... In fact, in June, it'll be three years that the store has been located here.
Tom Smith: Okay.
Kenny Jumps: It's an absolutely gorgeous facility-
Tom Smith: It is.
Kenny Jumps: We have a great inventory of over 400 new cars, and usually we have 80-100 used cars on hand. Very excited for the new store to start growing, and become a real community store here in Long Beach.
Tom Smith: If you haven't come by the store, which we're at the Redondo, and what is this here?
Kenny Jumps: Willow.
Tom Smith: Willow. Redondo and Willow in Long Beach. You can actually see part of the store from the 405, if traffic's moving kinda slow, right?
Kenny Jumps: Yeah, if you look over to the south, as you're moving by on the 405, between Lakewood and Cherry, basically right across from where the airport is. If you look the south way, yeah, you can see the building,