The TradeMarke

The Hampton Roads One Hour Heating & Air Conditioning franchise has a strong local presence, even though they're a national franchise. In this episode, we are joined by Lauren Wilson - the Marketing Coordinator at One Hour Comfort, and we are going to discuss how they've established this dominant presence.

Lauren was originally hired on to manage and grow their One Hour Cares and One Hour Comfort Club programs. Since, she has expanded within the company to take on other roles as well.

The owners of the Hampton Roads franchise recently acquired two additional One Hour franchises - one in Nashville, and they other in Cookeville, Tennessee and they are currently diving into those markets and learning how they can replicate their business model within those territories.

The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we begin to interview industry experts.

Hatch helps you save time on the front end and the back end of the sales process for home services companies. It is a messaging platform that utilizes SMS texting to help you accelerate your sales process. With speed to lead, the potential customer receives automated text messages the instant they fill out a lead form on platforms such as HomeAdvisor, web chat, or website form fill.

This process helps you capture leads before your competitors do, because it completely removes the manual contact process up front, and allows you to automate the sales process up until the consultation or service visit. 

Hatch fully integrates with all of the leading CRMs and has the ability to accurately attribute sales to marketing efforts, which is an incredible feature. Learn more about Hatch on their website and schedule your free demo today. 

The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we begin to interview industry experts.

One of the most powerful ways to grow your business and generate new leads in through word of mouth marketing. When you provide such a positive experience for one of your customers, it can have a compounding effect on your marketing efforts - because now you've produced a brand advocate.

So what are some different ways you can encourage your customers to advocate for your HVAC company? Currently, one of the most popular is through the recommendations feature on Facebook. In this episode, we're going to dive into how you can get your customers on board to advocate for you.

The Smart HVAC Marketing podcast was created by Rival Digital to help residential HVAC contractors and is now streaming on all major platforms. Follow along for ways to improve your marketing and grow your business as we begin to interview industry experts.

Welcome to the very first episode of the Smart HVAC Marketing podcast! My name is Eric Thomas. I’m the president of Rival Digital and will be the host for this show. The goal of this podcast is to help residential HVAC contractors grow their business and stay ahead of the marketing curve by hearing from industry leaders.

We will be interviewing business owners, operations specialists, territory managers for HVAC manufacturers, and more – offering real value and real perspective from real people in the industry.

Rival digital is a full-service digital marketing agency for residential HVAC contractors. That’s all we do. Our services include website design, online advertising, search engine optimization (SEO), and social media. When we started this company, we knew that we wanted to offer value in more ways to the industry other than just through our services. Which is why we decided to start this podcast.