This week in the therapy business advent calendar are the trio of pricing, refreshing your vision and diversifying your business. Phil and Andy from Elevate Your Clinic take us through these and provide their own reflections.

Employment law expert Sarah Collier of KBL joins Phil for a special episode this week to talk about what has happened in employment law in 2020 which wasn’t COVID-19 related.

The three burning topics this week in the physiotherapy landscape are the idea of a client journey, developing your people and then roles and responsibilities within your clinic. Phil and Andy from Elevate Your Clinic take us through each.

Bringing December in with their hot topics, Phil and Andy discuss workforce planning with holiday cover, why we miss deadlines and what to aim for with employee appraisals.

Phil and Andy bring their three hot topics from the last week at Elevate Your Clinic. This week: who is accountable within in your organisation, how to identify and define your audience and finally who is booking your appointments.

This week, Phil and Andy talk about what it means to ‘break even’, marketing and forecasting as well as the habits and expectations of private clinical employees for business owners.

Phil and Andy talk through their trio of current hot topics that are cropping up within the industry: gym based clinics, adapting to change during uncertainty and finally, induction and onboarding.

Phil and Andy reflect upon their recent involvement hosting and attending virtual conference Therapy Live.

Phil and Andy welcome Sarah Collier (Partner for Employment law at KBL Solicitors) to the Treatment Room to answers various COVID-19 business related questions as well as providing advise to physiotherapy business owners about the current state of affairs and future issues that are likely to emerge following return to business as usual.  The details in the podcast were correct at the time of recording.  Government advice on furlough is likely to change over time.  So please subscribe to Sarah’s updates, and check on the links to the government advice that is also posted.

The first full-length episode sees Andy and Phil explore the evolution of Andy’s own Elevate Your Clinic from physiotherapy practice to a fully fledged customer-focused business and the challenges and opportunities that emerged along the way.