The Trend Report - Insights on Office Furniture, Contract Interiors & Workplace Design

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Unlock the secrets to transformative conversations with my deep dive into the art of the follow-up question. 

In our latest episode, I share the underrated power of asking the right questions—those that open doors to deeper understanding and connection. We talk about the tendency to default to simple yes-or-no inquiries and how this approach can hinder the richness of our interactions. 

Through real-life examples and practical advice, you'll learn how to craft questions that encourage expansive answers, taking your communication skills from good to exceptional.

Prepare to enhance every conversation, whether in business or personal life, as I guide you through mastering the nuances of intuitive listening. By fully engaging and employing all our senses, we tap into the unspoken messages that are just as critical as the spoken word. I welcome you to join the conversation by sharing your experiences and insights. 

This episode isn't just about listening—it's an interactive experience designed to provoke thought, refine your questioning technique, and leave you with actionable strategies to foster more meaningful exchanges in your daily life. Let's elevate the quality of our dialogues together, one powerful follow-up question at a time.

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Unlock the secrets to transforming every customer interaction into a golden opportunity as Stacy Sherman, a maven of CX excellence, joins us to pick apart the customer experience puzzle.

Join our exploration into the integral role of empathy and communication in business, the surge of artificial intelligence in customer experience, and how to marry AI with the irreplaceable human touch to elevate your business game. Don't just listen—transform with us.

Links and Resources
Episode 58 - Creating a Great Customer Experience with Stacy Sherman - https://www.sidmeadows.com/episode58
Net Promoter Score (NPS) - https://www.retently.com/blog/good-net-promoter-score/
Blog Post - Ensuring Customer Loyalty Amid Price Changes: Lessons from Wendy’s Public Backlash - https://doingcxright.com/2024/03/01/ensuring-customer-loyalty-a

Connect with Stacy:
Doing CX Right - https://doingcxright.com/
Doing CX Right Podcast - https://doingcxright.com/podcasts/
Stacy on LinkedIn - https://www.linkedin.com/in/stacysherman
Stacy on Twitter - https://twitter.com/stacysherman
Stacy on Instagram - https://www.instagram.com/doingcxright/
Stacy on YouTube - https://www.youtube.com/channel/UCQu4U9uRSUhPoQE-jTBYQ2A?reload=9

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Lance Amato from Canoa and Sid, navigate the transformative currents reshaping the office furniture procurement landscape. Discover how Canoa's browser-based platform is revolutionizing the way design professionals select, specify, and manage office furniture inventories. 

They delve into the industry's reluctance to embrace new tech and unveil Canoa's AI Engine, which is redefining product selection with its innovative Canoa Recommendations feature. By tuning in, you'll gain exclusive insights into the future of design efficiency and how embracing these advancements can save you from the outdated tangles of traditional methods.

Transform your understanding of the design industry's evolution as we analyze the resistance to change despite the frustrations with old processes. Lance and Sid uncover the potential of advanced search capabilities, image mapping, and the creation of personalized catalogs that align sales teams with company offerings. 

It's a conversation filled with revelations about how crucial it is to have access to the right information at the right time, and the profound impact it has when technology like Canoa empowers designers to work smarter, not harder.

Ending on a note of responsibility and innovation, we explore Canoa's commitment to sustainability through initiatives like the Second Life category and recognition of manufacturers' eco-friendly products. We also celebrate the sense of community in the design industry and share how you can connect with Lance and his team. Their efforts are not only supporting the community but also sparking excitement around new technologies that drive the industry forward. 

Join them for this pivotal discussion that promises to leave you informed, inspired, and ready to tackle the challenges of modern office design.

Connect with Lance:

Canoa - https://www.canoa.supply/

YouTube Channel - https://www.youtube.com/watch?v=NGImxRBW2yU&list=PLVG2nR4-6IYs4pYijdSP1utm7xP-e-MXa

LinkedIn - https://www.linkedin.com/in/lance-amato-0224a14/

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Remember the thrill of seeing something evolve from its simple origins to something spectacularly modern? That's the journey I've been on with the office furniture industry for over 30 years. 

In our 10 to Win series, we're tackling the elephant in the room - driving change in your business. I'm taking you through personal stories and observations on the seismic shifts in technology and innovation, and the areas that stubbornly resist evolution. We're talking everything from the nostalgia of hand-drawn floor plans to the cutting-edge photorealistic renderings of today, and the peculiarities of our discounting strategies that seem to be frozen in time.

But here's where it gets real: initiating and championing change isn’t just about the courage to identify what needs a makeover. It's about the grit to get others on board with your vision - and that's no easy feat. 

This episode is a candid exploration into the heart of change management, where we confront the comfort zones we're so reluctant to leave and the resistance that often meets new ideas. I’ll share insights on modernizing complex sales processes, simplifying business layers, and rethinking product-focused approaches. So join me for a conversation that's not just about reflection but about taking bold steps towards impactful actions in our businesses and the industry we're passionate about.

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Have you ever found yourself at a career crossroads, contemplating a leap into the unknown? That's precisely where Jonathan Johnson stood before he took the helm at Forum Furniture. Listen as Jonathan unfolds the tapestry of his professional odyssey, from a foundation in architecture to the pinnacle of office furniture entrepreneurship. As we chat, he divulges the pivotal role that robust relationships and unwavering grit played in navigating the tumultuous waves of the 2008 financial crisis, and beyond.

Strap in for a deep dive into the strategic maneuvers that have set Forum Furniture apart in a saturated market. Jonathan recounts his transformative decade at HumanScale and how his subsequent entrepreneurial venture is challenging industry norms by championing simplicity, beauty, and affordability.

The conversation blossoms as we dissect the subtle art of cultivating a company culture that champions transparency and work-life balance, and how Jonathan's approach to partnership is redefining the road to collective triumph in business.

Wrapping up, Jonathan lifts the curtain on the alchemy of product creation, emphasizing the elegance of simplicity in design and the power of a well-crafted advisory board.

If you've been searching for inspiration or a nudge to chase those audacious business dreams, this is the cue you've been waiting for. Jonathan's journey is more than a narrative of success; it's a blueprint for building a brand that stands the test of time. Don't forget to peek at the show notes for all the details to connect with us.

Connect with Jonathan:

Form Furniture
Email | Instagram | LinkedIn

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Get ready to revolutionize the way you think about networking! Learn the key to turning shallow handshakes into deep-rooted partnerships. Say goodbye to the endless business card exchange game and hello to the power of authentic connections.

In this episode, we dissect the shortcomings of traditional networking and set the stage for a new era where quality trumps quantity. Prepare to learn how to identify and nurture the relationships that will not only enhance your professional life but also add genuine value to your network in 2024.

Armed with heartfelt stories and practical tips, I'll guide you through the process of building a network that's both supportive and enriching. Whether you're mingling at a conference or connecting online, discover the strategies that will help you leave a lasting impression and foster meaningful interactions.

Remember to share your journey with us by leaving a review on Apple, and join the conversation as we explore the art of real connection. Here's to creating a year filled with opportunity, growth, and, most importantly, genuine relationships!

In this episode:

00:00: Stop Networking and Start Connecting.
01:16: Sid's challenge to the listeners.
04:04: The problem with networking.
07:05: Paid networking events are better than free events.
13:12: Creating Meaningful Connections and Relationships.

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Join me and Rex Miller as we uncover his transformation of a historic ranch into a tranquil retreat and delve into the inception of his cutting-edge software, Genius Spark. This episode is a treasure trove of wisdom, where Rex's path from bustling city life to the stewardship of a serene ranch unfolds, offering executives and leaders a novel space for growth and reflection.

His experiences breathe life into discussions on major capital projects and the fine-tuning of workspaces, while his Resilience Lab podcast shines a spotlight on the diverse aspects of resilience in our lives. The stories shared are a testament to Rex’s rich industry background, resonating with the complexities and challenges of modern times.

Ever wondered how crises can spark innovation?

That’s what we explore next, as Rex takes us through the crisis that led to Genius Spark after the dot-com crash and how the Clifton Strengths assessment helped reclaim his innate talents. We probe into the concerning drop in our imaginative prowess as adults compared to our childhood selves, and why living authentically matters profoundly. Our conversation weaves through the essence of performance science and the elite mental strategies that can be harnessed to cultivate everyday genius, with Genius Spark software standing as a testament to integrating these powerhouses into daily life.

The episode rounds out with a deep dive into the art of self-improvement and the potency of small, consistent advancements, drawing parallels from the UK cycling team’s rise to prominence. As a certified tennis professional, I bring my own insights into the conversation, showing how such principles transcend sports and apply broadly across professional landscapes. We also tap into the rich vein of personal strengths, decoding how Gallup’s color-coded categories unravel traits like trust and authenticity to forge successful relationships and leadership. Building a persona of strengths isn't just theory; it's about piecing together the puzzle of your natural talents to navigate life with finesse and influence.

Connect with Rex:
Rex Miller
The Resilience Lab Podcast
Email | Instagram | LinkedIn
YouTube

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Celebrating the launch of season five of The Trend Report podcast feels like commemorating a personal milestone, one filled with the voices and stories that have shaped not just the show, but me as well. As I look back at the path traveled, I'm thrilled to bring you recollections from the very first CEO chat with Chris Evanstad, to the heart-warming and challenging tales of family and resilience, like the one of Evan Lagueruela stepping up to lead Trinity Furniture during his father's health crisis. It's these narratives, filled with wisdom and courage, that form the core of what we've built together, and set the stage for the enlightening discussions that await us in this season.

Every episode is a new avenue for discovery, and this season, you'll be invited to explore the concept of the "zone of genius"—that sweet spot where passion meets talent—and how embracing it can lead to unforeseen joy and success. The conversations with guests like Dianne Murata, alongside many others who have brought their insights to our platform, will leave you inspired to identify your own unique strengths.

As we delve into these rich stories of perseverance, legacy, and reinvention, I am reminded of the power of sharing and the profound impact it has had on my life and, hopefully, on yours. Join me on this continuing adventure, where the lessons learned are as meaningful as they are inspiring.

Links & Resources:
Podcast Episodes Featured:
Episode 6 - CEO Chat with Chris Evanstad of Nevers Industries
Episode 76 - The Transition of a Family Business with Evan Lagueruela
Episode 100 - Celebrating 100 Episodes of the Trend Report with Sid Meadows and Trevor Bloch
Episode 129 - The OG Furniture Nerd Shares Her Secrets with Diana Murata

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Ever wondered how a visionary and an integrator can shape the success story of a business? Dianne Murata, the interior designer and founding principal of Kimiko Designs, unravels this intricate balance in our recent podcast episode.

Dianne's impressive journey from a funeral home to establishing Kimiko Designs is testament to her determination and innovative approach. Her mission to usher in sustainability in the furniture industry is as inspiring as it is admirable. Listen in to understand the strength of acknowledging individual capabilities and appreciate the unique culture of the furniture industry.

In a world where remote working has become the cornerstone of professional life, Dianne provides insight into how she built a thriving remote work culture with intention. She brilliantly details the roles she and her business partner, Ginger, undertake as a visionary and an integrator, that have been pivotal in their business growth.

The discussion continues around the concept of work-life integration and how Kimiko's flexible approach enables their team to operate from anywhere. The conversation concludes with a deeper look into sustainability and the shift in perspective from product to problem. Learn how Kimiko Green, with its customer-centric approach, grew from a handful of clients to over a hundred in just two years.

Links & Resources: 

Support the Trend Report

Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business by Gino Wickman, Mark C. Winters

Connect with Dianne:
Kimiko Designs

LinkedIn

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/

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Can you imagine becoming the best version of yourself, both personally and professionally? How would that impact your life, your career, your relationships? I'm Sid Meadows, your host for the Trend Report Podcast, and I'm here to guide you on a journey of continuous growth, a journey that I embarked on just a few short years ago. From a humble beginning in a coach certification program to now, a certified professional coach and a veteran of the office furniture industry, my journey has been all about growth and development.

In this enlightening conversation, we'll explore the three core areas of growth I've discovered - personal, professional, and industry. I'll share my insights on how personal development goes beyond just job roles and career paths, the targeted enhancement of skills offered by professional development, and the necessity of being up-to-date in your industry. You'll also gain valuable advice on seeking resources and tools to help you in this journey. So buckle up, and let's embark on a journey of growth together. Because remember, it's not about your boss or your company doing it for you. It's about you doing the work necessary to reach your goals. It's about you taking control of your own destiny. Each of us is responsible for our own future. Let this be your start.

In this episode:

[1:46] Get ready to learn all about the importance of continuous growth.

[4:17] What personal growth and development is all about.

[9:25] Resources that can help you on your personal growth journey.

Links & Resources: 

Support the Trend Report

Sid's Blog - The Importance of Continuous Growth

At The Table Podcast

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones by James Clear

The Trend Report is your inside look at the people, products and ideas shaping the future of workplace design.  We explore the evolving world of contract interiors, office furniture, and workplace design. From the interior design industry to commercial furniture and the future of work, we share insights, trends, and strategies that keep the office furniture industry and the interior design community informed and inspired.

Connect with Sid:

Home Page: www.sidmeadows.com
Podcast Website:  https://www.sidmeadows.com/podcast

Sid on LinkedIn
Sid on Instagram
Sid on YouTube

The Trend Report introduction music is provided by Werq by Kevin MacLeod Link: https://incompetech.filmmusic.io/song/4616-werq License: http://creativecommons.org/licenses/by/4.0/