During this episode I am joined by Sarah Kerr who is the Founding Partner of The Customer Agency.
We get to hear about Sarah's journey from starting out as a Developer before moving in to Sales and then naturally moving into Leadership. Throughout our conversation it is clear that Sarah is highly passionate about the work that she does and offers great value giving her thoughts on Customer engagement, leadership, transitioning from sales to leadership plus much more.
Sarah kindly shares a link to The Customer Agency 10 step guide to help improve your customer focus:
https://10steps.thecustomeragency.co/
This guide walks you through the fundamental steps of improving your customer focus by identifying 10 major steps for you to follow.
The Top 10 Areas to Focus on to grow your Customer Focus
Identify where you are on your journey and a path to grow
Challenge yourself with Top Questions to identify an action plan
Mini workbook to capture your ideas, thoughts and goalsConnect with Sarah through LinkedIn: https://www.linkedin.com/in/sakerr/