Bernie Gallerani and his operations manager, Curt, didn't plan to build one of Tennessee's highest-producing real estate teams. They just started solving problems — and kept going for 10 years. In this candid conversation, they pull back the curtain on every stage of the journey: the mistakes they made hiring agents, why recognition beats money as a motivator, how to structure leads for new agents, and what has to change culturally when you scale past 50 agents. If you're building a team or thinking about it, this one's essential listening.