Everyone talks about efficiency, but few know where it’s really won – or lost. Andy Redfern, Founding Partner at Chartwell, has spent decades inside some of the world’s most complex operations, and he’s seen what most leaders miss. 

In this episode, he shares the overlooked levers that quietly drive transformation, the cultural blocks that keep companies stuck and the surprising reason top engineers are passing on traditional roles.

If you think productivity is just about capital expenditure, think again.

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