Phil Cooper joined the family pest control business in 1984. He got handed the title of commission-only door-to-door salesman, and went to work. His brother wanted nothing to do with pest control — he hated the pesticides, hated the smell, wanted to be a scientist. Phil restructured the company so his brother could come back as an entomologist instead. That decision became the thing that eventually attracted Terminix.
Phil's dad gave him an ultimatum at graduation: prove yourself by 30, or the business stays his. Six months before Phil's 30th birthday, his dad transferred the stock — gifted it outright. No purchase price. No negotiation. He'd built his own retirement separately and didn't need the money. From there, Phil and his brother spent 30 years getting Cooper Pest Control from $1 million to $6 million, then three years getting from $6 million to $11 million once they finally cracked the code on sales systems, leadership, and culture.
When Terminix came calling, Phil had two things ready: a number, and a list of exactly what it would take. When their chief revenue officer asked to see the list on the spot and said he'd sign an LOI that day if it checked out, Phil and his brother had their moment of truth. They sold for life-changing, generational wealth. Phil stayed on for 20 months running newly acquired pest control brands, calls it the hardest job and the fastest learning curve of his life, then left to become an EOS implementer when his sponsor inside Terminix resigned.
Here's what we discuss with Phil:
• Growing up in the business and joining as a door-to-door commission-only salesman in 1984
• Why his dad restructured the company so his brother — an entomologist — would want to come back
• The graduation gift that became an ultimatum: own it by 30, or walk away
• His dad gifting the stock outright with no purchase price negotiation
• The 10 years he "screwed up" trying to build a real sales team — and what finally worked
• Why a great salesperson, sales manager, and account manager are three different animals
• Going from $1M to $6M in 30 years, then $6M to $11M in three
• Building "the list" — the specific terms it would take to sell, on paper, years in advance
• The moment Terminix's CRO asked to see the list and offered an LOI on the spot
• Why Terminix paid for culture, leadership, and systems — not the customer list
• 20 months running acquired brands inside Terminix and the data lessons that came with it
• Leaving after his internal champion resigned, and becoming an EOS implementer
Running a blue-collar business? Wondering how to think about value or selling? Iconic Founders Group helps founders like you explore what's next. If you're doing over $2M in profit, check us out at iconicfounders.com or send us a message at [email protected].
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