Return on Empathy (ROE)

The Twice-Born Leader with Robert E. Quinn


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In this powerful first installment of a three-part Leadership Excellence Series, renowned leadership expert Robert E. Quinn explores what happens after leaders hit the breaking point—and how crisis can become a catalyst for profound transformation. Drawing on deeply personal stories and decades of research, Quinn reveals how fear-driven leadership erodes trust and performance, while self-reflection, purpose, and “micro moments of love” unlock authentic, high-impact leadership. Listeners will gain practical tools—including Quinn’s four questions for conscious leadership—to navigate uncertainty, rewire ingrained leadership patterns, and foster collective empathy within their organizations. If you’re seeking to lead with greater clarity, resilience, and humanity in today’s volatile workplace, this episode offers a roadmap for leadership rebirth and sustainable excellence.

Sound Bites

"Fear-driven leadership creates tension in workplaces."

"Early life experiences shape our leadership patterns."

"Crisis can be a catalyst for leadership rebirth."

Chapters

00:00 Introduction and Guest Welcome

01:26 The Context of Fear-Driven Leadership

02:53 Robert Quinn’s Personal Journey of Finding the Center

06:27 The Power of Self-Reflection and Spiritual Surrender

09:19 The Grounded Theory of Human Influence

10:39 Rebirth and the Impact on Leadership Effectiveness

12:51 The Process of Rebirth and Continuous Transformation

19:54 The Influence of Early Life Experiences on Leadership

23:59 The Systemic Impact of Educational and Organizational Patterns

28:53 Crisis as a Catalyst for Leadership Rebirth

32:22 The Role of Purpose and Vision in Leadership

39:26 The Power of Collective Purpose During Crisis

45:02 Reflection and Self-Regulation in Leadership

57:11 The Four Questions for Conscious Leadership

01:03:37 Micro Moments of Love and Leadership

01:06:29 Closing Remarks and Next Steps

Resources

Lift by Robert Quinn and Ryan W. Quinn https://www.amazon.com/Lift-Transforming-Leadership-Organizational-Change/dp/1609949274

The Power of Employee Journey by Bob Quinn - https://www.amazon.com/Power-Employee-Journey-Robert-Quinn/dp/1119876543

Collective Empathy Concept - https://hbr.org/2020/05/collective-empathy

Love 2.0 by Barbara Fredrickson - https://www.amazon.com/Love-2-0-Science-Positive-Emotion/dp/0553386694

Guest Links

LinkedIn - https://www.linkedin.com/in/robertquinn

University of Michigan Leadership Accelerator: Building High-Impact Practices: https://michiganross.umich.edu/programs/executive-education/leadership-accelerator-building-high-impact-practices?event=12673

Join The Empathy Collective and learn from leaders like Bob:

  • Join us at The Empathy Collective community launch event on July 15th @ 12 PM EST. REGISTER HERE
  • Join the membership waitlist for The Empathy Collective community (our doors open July 29th) and reference the promo code ROEPOD93 for a 10% discount on the form: JOIN THE WAITLIST HERE

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Return on Empathy (ROE)By Rebecca Dhrimaj