We've got something special for you — a crash course on how to make your clinic run like a well-oiled machine. When you're running a dermatology clinic, your primary concern is, of course, patient care.

However, efficiency isn't just about getting through the day; it's an integral part of the patient experience. A streamlined process can reduce wait times, enhance service delivery, and leave both staff and patients more satisfied.

This is an encore segment that was originally recorded in 2023 -- but the information about the importance of the patient experience is more relevant today than ever!