As your business begins to scale, managing and acquiring remote teams can become increasingly difficult.

Joshua Chin knows — his company, Chronos Agency, grew from a side hustle to 60 employees in 2 years, spread across multiple countries.

He came on the How We Solve podcast to discuss what he’s learned about acquiring, growing, & managing a high-performing remote team.

About the guest:

Josh is the founder of Chronos Agency, a leading e-commerce marketing agency comprised of a team of 50. They are responsible for generating multiple 8-figures in trackable e-commerce revenue for clients. The agency specializes in scaling with high-growth e-commerce brands utilizing email, SMS, and conversational marketing.

What we talked about:

• Problem A: Hiring a scaling team within a remote environment
• Talent acquisition in a remote environment is similar to digital marketing.
• 1: Narrow your search
• 2: Tailor your acquisition process to your culture
• 3: Filter candidates
• Problem B: Managing a team in a remote environment
• 1: Manage KPIs when hiring a remote team
• 2: Have a system + tools to track KPIs
• 3: Physical meetups

The resource we mentioned during the podcast:

• Rework, from the team at Basecamp

This interview is part of the How We Solve podcast.

To hear more from industry experts who are solving everyday business problems, check us out on Apple Podcasts or on Spotify.