Rob Scott talks with Andy Dignan, Senior Vice President - Global Partner, Services, & International Sales at Five9 to tackle the intersection of UCaaS and CCaaS and discusses what the decision-making experience is like through the customer lens.

Rob Scott talks with Andy Dignan, Senior Vice President - Global Partner, Services, & International Sales at Five9 to tackle the intersection of UCaaS and CCaaS and discusses what the decision-making experience is like through the customer lens.

Rob Scott talks with Andy Dignan, Senior Vice President - Global Partner, Services, &amp; International Sales at Five9 to tackle the intersection of UCaaS and CCaaS and discusses what the decision-making experience is like through the customer lens.

The Unified Contact Center - Time is Gold, but Experience is Priceless

News and Insights for Today, and Tomorrow UC Today reports on the latest unified communications and collaboration industry news and marketplace trends. Every day our tech journalists uncover the hottest topics and vendor innovations shaping the future of work.Our coverage is fully digital offering our audience authentic news and insights on the channel of their choice. We offer daily news, weekly features, video conversations and authority content aligned to the needs of business leaders in today's world.For industry professionals, our weekly newsletter offers a range of popular stories hand-picked by our editorial team. Subscribe to our weekly newsletter.If you're seeking editorial coverage, connect with our news desk.

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The Unified Contact Center - Time is Gold, but Experience is Priceless

The Unified Contact Center - Time is Gold, but Experience is Priceless

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