The Union

The Union

By Krista SoftwareTechnology
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The Union episodes

  • Your TeenAGENTer

    Are AI agents the future of business—or just overhyped digital teenagers? In this episode, we break down why today’s AI agents promise big but need serious guidance to deliver. Think of them as teens on their first job: full of potential, but not ready to run the show. We explore:

    - The truth behind slick AI demos (spoiler: they’re not autonomous yet)
    - How AI can boost your business today—as a helper, not a boss
    - Why a solid platform is key to keeping AI in line
    - A quick-start checklist to make AI work for YOU


    Perfect for business leaders who want practical AI wins without the hype. Watch now to learn how to raise your AI agents into responsible business partners—and skip the growing pains!  

    Subscribe for more no-BS takes on AI in business.

    Connect with Krista: Ready for AI that actually works? Visit https://krista.ai/


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    38 min
  • AI Agents—Security Asset or Hidden Risk?

    Are AI agents a security risk or a security enhancement? In this episode, John Michelsen breaks down the biggest concerns enterprises have about AI-driven automation. We discuss data privacy, internal and external threats, compliance, and how AI platforms like Krista can actually improve security posture. If you're deploying AI in your organization, this conversation is a must-listen. 

    🔹 Topics Covered: 

     ✅ The biggest security risks with AI agents 

     ✅ How to ensure compliance with regulations like GDPR & SOC 2 

     ✅ The real reason some AI platforms are "free" (and why you should be cautious) 

     ✅ How AI can reduce human error and insider threats 


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    39 min
  • Chasing Agents

    The explosion of AI agents is transforming enterprise workflows, but it’s not without challenges. From integration hurdles to operational silos, businesses struggle to navigate the crowded ecosystem of hundreds and eventually thousands of agents. In this episode of The Union Podcast, Scott and Chris discuss risks of disconnected tools and how a platform approach like Krista’s agentic platform ensures seamless automation, scalability, and efficiency.

    Learn how to avoid repeating past mistakes with standalone apps and discover why enterprises are embracing platforms to future-proof their AI investments. If you’re exploring AI for your business, this episode is your essential guide to understanding the big picture.


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    24 min
  • You Don't Have to Know Your Future

    In a world where technology evolves faster than ever, you don’t have to know your exact future to thrive—you just need to be on the path to it. This video explores how AI is reshaping industries, redefining work, and accelerating innovation in ways we couldn’t have imagined just a few years ago. 

    John Michelsen shares insights into the rapid advancements of AI, emphasizing that while you can’t predict every step, embracing change and adopting AI iteratively are essential for staying competitive. Learn why small, practical steps can help you build the muscle for rapid technology adoption, and how leaders and organizations can align to create a culture of continuous learning and growth. 

    From AI’s potential to elevate human roles to the pitfalls of waiting too long, this discussion highlights why it’s not about knowing the future—it’s about being prepared to meet it. 

    Key Takeaways: 

    • Why you don’t need to know your future to start leveraging AI. 
    • How leadership alignment accelerates AI adoption and innovation. 
    • The importance of starting small, scaling fast, and building agility in your organization. 
    • Real-world examples of businesses turning AI into a competitive advantage. 

    The future isn’t about replacing humans—it’s about unlocking their potential. Watch now to learn how to lead with confidence and thrive in an AI-driven world. 

    #AI #FutureOfWork #Innovation #Leadership 


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    53 min
  • Mastering AI Outputs: A Review of Prompt Engineering Guides

    In this episode of The Union Podcast, Scott King and Chris Kraus review AI prompting guides from Microsoft, OpenAI, and Google. They discuss the challenges of crafting effective prompts, the limitations of teaching prompt engineering to everyone, and why automation should take center stage for business users.

    Highlights include:

     ✅ The differences between Google’s business-focused approach and Microsoft/OpenAI’s developer-centric guides.
     ✅ Privacy concerns and the complexities of integrating tools like Google Workspace or Azure.
     ✅ Why prompt engineering is both an art and a science—and not always the best use of time.
     ✅ How automation can eliminate repetitive tasks, improve customer support, and free your team to focus on what matters most.

    Join the conversation and learn how to navigate the world of generative AI without wasting time on unnecessary complexities.

    📎 Links to prompting guides mentioned in the video:

    • Microsoft Prompting Guide
    • OpenAI Prompting Guide
    • Google Gemini Prompting Guide



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    25 min
  • You Can Buy Half the AI You Need; the Other Half is Unique to You

    AI is no longer optional—it’s a competitive necessity. But what does it take to implement AI effectively for your business? In this episode, we break down why half of the AI you need is readily available in generative models, but the other half must be tailored to your unique processes, data, and goals.

    Join Scott King, Chris Kraus, and John Michelsen as they explore the challenges of traditional machine learning, the limitations of generative AI, and how Krista’s automated machine learning framework builds machine learning for you. Learn how Krista enables businesses to deploy AI quickly and cost-effectively without needing expensive data science teams.

    Discover how to identify high-ROI processes, streamline operations, and let machines handle repetitive tasks, so your team can focus on high-value work.

    Ready to get started? Visit Krista.ai to learn more about building AI solutions tailored to your business.

    #AI #Automation #MachineLearning #GenerativeAI #KristaAI #DigitalTransformation #BusinessInnovation


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    31 min
  • What is an Agentic Platform, and Its Essential Capabilities?

    Agentic platforms are essential for AI-driven automation. Join John Michelsen and Chris Kraus as they discuss how agentic platforms empower organizations by enabling autonomous AI agents to perform complex tasks and make intelligent decisions. Discover the key capabilities that set agentic AI apart, including low-code configuration, robust security guardrails, and seamless multi-channel engagement. If you're looking to transform your business operations with cutting-edge AI, this conversation will show you how agentic platforms can deliver real organizational value. 


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    25 min
  • There's No I in LLM

    Are large language models (LLMs) like ChatGPT truly automating work? John Michelsen unpacks the misconception that LLMs alone can drive business transformation. Join us as Michelsen shares real-world examples, revealing why relying solely on LLMs leads to slow, manual workflows. Learn how true automation requires orchestration across systems and processes, integrating AI into a seamless workflow to deliver meaningful outcomes at machine speed. Tune in to understand how to maximize the power of AI and avoid the pitfalls of superficial automation.


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    28 min
  • Document Understanding and the Power of Entity Extraction

    In this episode, we John Michelsen and Chris Kraus explain the limitations of traditional document processing methods like Intelligent Document Processing (IDP) and Optical Character Recognition (OCR) and how they struggle with unstructured data and unforeseen questions. Listen in as they discuss how flexible, context-driven Natural Language Processing (NLP) is transforming document understanding, enabling businesses to extract information accurately and efficiently—even in complex scenarios.

    They detail the benefits of NLP techniques such as lexical matching, entity extraction, and context-aware data sorting, which help technology leaders move beyond rigid rules and regular expressions. Discover how NLP allows organizations to identify essential data points, streamline workflows, and reduce human error, all while improving the accuracy of information extraction.

    Learn how Krista integrates these NLP advancements to simplify document processing, freeing your team from complex rules and enabling faster, more reliable decision-making. Ready to take your document processing to the next level? Watch now to see how NLP is revolutionizing data extraction with the power of context.


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    28 min
  • Moving Beyond Traditional IDP and OCR to AI-Driven Solutions

    AI is redefining document processing, moving beyond the limitations of traditional methods like Intelligent Document Processing (IDP) and Optical Character Recognition (OCR). As business demands become more complex, old solutions fall short—especially when dealing with unstructured content like diverse invoice formats and sales orders. Discover how AI's advanced capabilities can adapt to varying document types, improve accuracy over time, and significantly reduce manual intervention.

    In this episode, John Michelsen shares real-world insights, including a case study from a European healthcare organization that improved its document processing accuracy from 65% to 82.5% by implementing AI. Learn why businesses must act now to adopt these technologies, streamline workflows, and stay ahead of the competition. This episode offers actionable steps for using AI to automate repetitive tasks, enhance data extraction, and unlock new growth opportunities.

    Like, subscribe, and share to stay informed about how AI is transforming the future of business operations.


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    31 min

About The Union

From the publisher's feed

The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring…