We all enjoy those everyday experiences that make our life more pleasant, but we also suffer little annoyances with everyday products and services.

Lisa, Chris, and Diana reflect on both the good and the bad, providing suggestions for removing friction points in the things we use frequently. In Condensed Soup, they discuss their most recent memorable experience with non-everyday things.

Want to share your everyday positive and negative experiences with everyday things? Email us at [email protected]

Chris on LinkedIn

Lisa on LinkedIn

Diana on LinkedIn

Strategy Analytics UX Innovation Practice