Certain streaming services are in the news lately for being burning through huge amounts of cash in a model that may not be sustainable in the long-term. Some of the issues they are facing have UX at their core. In this episode Lisa, Chris and Diana discuss these issues and what can be done to improve the video streaming experience. In Condensed Soup, they talk about their favorite streaming experiences.

Send us your thoughts on improving the user experience for streaming services, or ask us anything by emailing us at [email protected].

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Strategy Analytics UX Innovation Practice