Episode 236: The episode where the guys talk too long about systems thinking, behavioral psychology, and the equation of value.

⏱️ Timestamps:

00:00:00 - Intro

00:01:29 - Celebrating milestones and new formats

00:02:44 - What is systems thinking?

00:05:24 - Applying systems thinking to CS

00:07:17 - The psychology vs. systems debate

00:12:37 - Breaking down a fiery customer episode

00:17:13 - The art of customer objections

00:21:02 - The upsell power of systems and empathy

00:32:42 - Value, perception, and the Netflix problem

00:36:30 - Get outta hea

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

Mentioned in this episode:

Matik