On this episode of The Value Factory Podcast, Andrew Ballard talks with Nick Knutsen, founder of Tahoma Tech and principal at OneAccord, about how conversation intelligence is changing the way B2B sales teams operate. With a background spanning Amazon Web Services, Zoom, and AI innovation, Nick explains how recording, analyzing, and automating meeting insights can turn everyday conversations into measurable revenue. He shares practical frameworks like BANT, breaks down Zoom’s hidden AI tools like Revenue Accelerator, and shows how business leaders can reduce “sales sludge” while improving performance, compliance, and coaching. A hands-on discussion for anyone who wants to sell smarter, scale faster, and move from conversation to cash.