If you’re making decisions based on assumptions, this episode could change everything.

Join PMI Consultant Dennis Crommentuijn-Marsh for a real-world case study where Capability Analysis exposed a costly blind spot for an unsuspecting organisation. As he shares valuable lessons learned from the experience, discover why process stability is just the beginning, how to avoid misleading conclusions, and the crucial role of strong supplier relationships for success.

More resources:

• Understanding Capability in Process Performance 
• Control Charts: Walter Shewhart’s Gift to Quality
• Overall Equipment Effectiveness (OEE) to Measure Performance

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
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