18iT Presents

The Vendor Blender Podcast with Kelvin Wetherill of SupportWave


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Wouldn't it be cool to "flex" up our IT team at the drop of a hat and get hold of technical people when we need them?

That wish has been answered by Kelvin and the team over at Supportwave. They have a different approach to helping the modern-day MSP meet the ever-changing demands of clients.


Kelvin joins Paul on this episode and talks about how Supportwave has been set up by Techs for the techs.

Kelvin told us how one client needed 2 tech people in London for 9 am the following day and their solution allowed the MSP to meet this challenge head-on. - Bingo!


Even allowing your own IT tech to earn you money when it's quiet in your MSP.

Keep your techs in your MSP but have them working on exciting new projects - Staff retention sorted!

This is just to start, listen to see which track Kelvin adds to our Spotify playlist - > Click here


Any questions please do reach out to us and we can put you in contact with Kelvin.



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