We need to start getting more comfortable with pet owners and become a more transparent industry. Stop separating pets from their pet parents! This one thing is causing a lot of anger, resentment and anxiety in pet owners and yet, the majority of the veterinary industry is doing it.  Allowing them to stay with their furbabies will allow them to see all the amazing work you do, decrease their anxiety and be nicer to the team. Who doesn't want nicer clients?