In this powerful episode of The Voices of Business, hosts Joshua Maddux and Corey Nathan sit down with Rachel Cosgrove, co-owner and operator of Results Fitness in Santa Clarita. Celebrating 25 years of impact, Rachel shares her journey from dancer and personal trainer in New York City to co-creating one of the top gyms in the U.S., according to Men's Health. From building a high-performing team to revolutionizing the fitness experience, Rachel unpacks the philosophies and lessons that shaped Results Fitness into a community cornerstone.

What You Will Learn:

• The origin story and entrepreneurial journey behind Results Fitness.
• Rachel's philosophy on building an elite team and empowering others.
• How fitness supports not just physical health, but mental resilience and community.
• The value of journaling and intentional reflection as tools for leadership.
• Strategies for business longevity, innovation, and navigating major crises like the pandemic.

Episode Highlights:

• [00:01:00] Rachel's roots in Santa Clarita and early dance and fitness influences.
• [00:06:30] Moving to NYC to pursue dance and discovering a passion for personal training.
• [00:10:45] Meeting her husband Alan Cosgrove and launching a fitness business together.
• [00:12:00] The frustration with the personal training industry that sparked Results Fitness.
• [00:15:45] Building a world-class team with values-based hiring and a coaching culture.
• [00:26:00] Collaborations with local businesses like Egg Plantation and Maria's Deli.
• [00:31:30] Coaching other gym owners through Results Fitness University.
• [00:36:00] Rachel's reflections on resilience, journaling, and entrepreneurial wisdom.

Featured Quotes: "We really wanted to pave the way for making a career in this industry. What we do is important—it's part of people's healthcare." – Rachel Cosgrove "We were just two kids with no money, but we had a vision to change the way fitness is done." – Rachel Cosgrove "If you're not a high performer, you won't be a good fit on our team." – Rachel Cosgrove "For me, journaling sets the pace for the day instead of letting the day set the pace on me." – Corey Nathan Resources Mentioned:

• Results Fitness
• Rachel Cosgrove on Instagram
• Results Fitness SCV on Instagram
• Egg Plantation

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In this episode of The Voices of Business, host Joshua Maddux welcomes Bryan Touchstone, the General Manager of Valencia Town Center. Bryan brings over 35 years of experience in commercial retail management, having worked across the country in cities from Buffalo to Denver and now Santa Clarita. With a diverse background that spans radio broadcasting, accounting, and mall management, Bryan shares his professional journey, his passion for creating meaningful retail experiences, and the evolving role of Valencia Town Center in the heart of the community.

What You Will Learn:

• How Bryan's career path moved from DJing to CPA to leading major mall properties
• What drew him to Santa Clarita and Valencia Town Center specifically
• The mall's transformation over the decades and community-centered programming
• Upcoming events and future redevelopment plans for Valencia Town Center
• The importance of fostering strong community partnerships through events and outreach

Episode Highlights:

• [00:03:00] Bryan shares his early career journey from radio to real estate via a telemarketing job.
• [00:07:30] What made Bryan choose Santa Clarita and his excitement about the area's growth and potential.
• [00:10:50] The social importance of Valencia Town Center and how the mall fosters community ownership.
• [00:14:30] Events and experiences the mall offers, including Slice House, Beats & Eats, and charity collaborations.
• [00:17:00] A walk through the mall's physical evolution, including the patios and historical carousel.
• [00:22:00] The strategy behind community partnerships, like the Wish Foundation and LEAP Museum.
• [00:27:00] Discussion on redevelopment: planning stages, community expectations, and adapting to new shopping trends.
• [00:36:00] Bryan and Joshua explore the role of podcasting in building relationships and community engagement.

Featured Quotes: "There's not a single thing I would do over—even if I had the choice." – Bryan Touchstone "It's wonderful that people own this property and feel like it's their own." – Bryan Touchstone "We want to create scenarios where we're delighting you with something unexpectedly pleasant." – Bryan Touchstone "The city of Santa Clarita is very lucky to have such forward-thinking leadership." – Bryan Touchstone Resources Mentioned:

• Valencia Town Center
• Slice House by Tony Gemignani
• LEAP Museum

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In this episode of The Voices of Business, host Joshua Maddux flips the mic on the usual host-turned-guest Corey Nathan, founder and CEO of Scan Media. Corey shares his personal and professional journey—from the theater world of New York to business leadership in Santa Clarita. As a seasoned podcaster and entrepreneur, Corey opens up about founding Scan Media, launching multiple podcasts, and navigating the evolving landscape of media, politics, and technology. This candid conversation dives deep into entrepreneurship, resilience through economic downturns, and the meaningful practice of conversations that count.

What You Will Learn:

• How Corey Nathan transitioned from stockbroker to theater producer to media entrepreneur.
• The origin story and mission behind Scan Media and its flagship podcasts.
• Strategies for navigating tough political and cultural conversations in today's climate.
• How AI is transforming podcast production and business operations.
• Practical advice for business owners on managing change, team culture, and growth.

Episode Highlights:

[00:01:00] Corey Nathan joins as guest—tables turned from host to guest.

[00:03:00] From New Jersey to LA: Corey's journey into media and entrepreneurship.

[00:08:00] Launching a headhunting business after working as a limo driver and messenger.

[00:10:00] Founding C Spot Go during the 2008 economic crash.

[00:13:00] Discovering podcasting and the birth of Trailer Geeks and Teaser Gods.

[00:20:00] The importance of civil discourse in Talkin' Politics & Religion Without Killing Each Other.

[00:28:00] Business leadership lessons learned during COVID-19 and political polarization.

[00:36:00] Hard lessons from hiring missteps and what truly matters in business.

[00:41:00] Corey's "chill out and follow the process" advice to his younger self.

[00:43:00] Joshua's deep dive on how businesses can begin using AI today.

Featured Quotes:

"Engage today's culture in conversations that count. That's what it is for me." — Corey Nathan "Decisions with good intentions don't necessarily work out if the math doesn't work." — Corey Nathan "Dude, chill. Trust the process." — Corey Nathan "Don't do nothing. Do something. Start using AI in your business—even small steps matter." — Joshua Maddux

Resources Mentioned:

• The Second Mountain by David Brooks
• Creative Inc. by Ed Catmull (Co-founder of Pixar)
• Trailer Geeks and Teaser Gods Podcast
• Talkin' Politics & Religion Without Killing Each Other Podcast
• More in Common – Hidden Tribes Study

Join Us: If you enjoyed this episode, be sure to subscribe, share it with fellow business owners, and leave us a review! Your support helps us grow the show and bring more valuable conversations to the Santa Clarita Valley community.

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In this inspiring episode of The Voices of Business, host Joshua Maddux sits down with Ashley Carlson, founder and CEO of Elevate Business Solutions. Joshua explores Ashley's entrepreneurial journey, from her roots in Santa Clarita to building a remote, women-led team that empowers business owners to reclaim their time. Ashley shares insights on the challenges of delegation, the power of process, and what it really means to grow a business that supports both clients and employees.

What You Will Learn:

• How Ashley's career evolved from administrative support to business strategy.
• The importance of delegation and how it impacts business growth.
• How to manage and maintain a strong remote work culture.
• Tips for business owners on identifying tasks they should stop doing.
• Ashley's approach to supporting overwhelmed CEOs and creating structure.

Episode Highlights:

• [00:01:00] Ashley's early career in Santa Clarita and roles in event management and hospitality.
• [00:04:00] How her CliftonStrengths results revealed her natural leadership and problem-solving abilities.
• [00:07:00] Launching Elevate Business Solutions: from solo work to building a remote team.
• [00:12:00] Behind the scenes: how Ashley manages her remote team culture with pods, Slack channels, and annual retreats.
• [00:23:00] The mantra "You can do anything, but you don't have to do everything"—and how it shapes her approach to delegation.
• [00:36:00] How Ashley helps clients identify what to delegate and create sustainable business structures.
• [00:47:00] Misconceptions about fractional executive assistants and how her team tailors solutions for each client.
• [00:53:00] A lesson Ashley would give her younger entrepreneurial self about staying true to core services.

Featured Quotes:

"You can do anything, but you don't have to do everything." – Ashley Carlson "I am not one who's afraid of building the plane while flying it. Challenge accepted." – Ashley Carlson "Every visionary needs a Jiminy Cricket—a right-hand person to map it out and bring clarity." – Ashley Carlson

Resources Mentioned:

• Elevate Business Solutions: https://elevatevbsolutions.com
• Ashley Carlson on LinkedIn: https://www.linkedin.com/in/ashleymcarlson
• Elevate Business Solutions on Instagram: https://www.instagram.com/elevatevbsolutions

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In this episode of The Voices of Business, co-hosts Joshua Maddux and Corey Nathan sit down with Jennifer Abbott and Andrew Aston, the dynamic husband-wife team behind The Human Element Company. Based in Santa Clarita, California, The Human Element Company specializes in staffing and HR consulting, offering people-first solutions with a unique approach to recruitment, culture-building, and compliance. Jennifer, the company's fractional CHRO, brings empathy and strategy to HR, while Andrew, the Founder and Chief People Officer, brings decades of experience in staffing. Together, they share their insights into creating better workplace cultures, the impact of AI on hiring, and how businesses can retain top talent in today's shifting workforce landscape.

What You Will Learn:

• Why culture is the #1 factor for employee retention and satisfaction.
• The impact of AI on resumes and hiring—and how to keep the human element alive.
• Tips for navigating hybrid, remote, and return-to-office (RTO) workplace trends.
• Why handling layoffs with compassion matters more than ever.
• How small businesses can find and retain top talent without wasting hours on interviews.

Episode Highlights:

• [00:01:00] – Jennifer and Andrew share how their business partnership and marriage led to founding The Human Element Company.
• [00:04:30] – The duo's journey from Toronto to Southern California—including a Cheesecake Factory epiphany!
• [00:12:00] – Andrew explains how past employer failures shaped their "pay early" policy and people-first mindset.
• [00:17:00] – Corey and Jennifer dive into what makes workplace culture truly exceptional—and how to feel it the moment you walk in.
• [00:24:00] – Real talk on RTO trends and how hybrid flexibility is becoming the new benchmark for workplace happiness.
• [00:28:00] – The risks of AI-generated resumes—and why face-to-face conversations still matter in hiring.
• [00:37:00] – Joshua shares his experience with outsourcing hiring—and how it saved his time and sanity.
• [01:04:00] – Outplacement programs: how The Human Element Company supports laid-off employees with dignity and direction.

Featured Quotes:

"If you're not paying attention to AI, you're going to lose something." – Andrew Aston

"I adore the people I work with—and that human connection is our greatest strength." – Jennifer Abbott

"Exiting an employee with grace is just as important as hiring the right one." – Jennifer Abbott

Resources Mentioned:

• The Human Element Company: https://humanelementcompany.com
• Jennifer Abbott: https://www.linkedin.com/in/jennifer-abbott-aston/
• Andrew Aston: https://www.linkedin.com/in/andrewftaston/

Join Us:

If you're a business leader navigating the challenges of hiring, compliance, or company culture, The Human Element Company is your go-to resource. Be sure to subscribe, share, and leave a review of this podcast wherever you listen. Let us know what you think—and if you're a Chamber member, we'd love to feature your business on a future episode!

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In this inspiring episode of The Voices of Business, host Joshua Maddux sits down with Di Thompson—Chair of the Board for the Santa Clarita Valley Chamber of Commerce, Vice Chair of the Parks and Recreation Commission, and Realtor with Equity Union. Di shares her journey from commercial real estate to community leadership, her deep connection to Santa Clarita, and how giving back has fueled her purpose and success. With co-host Corey Nathan out on an adventure, Joshua leads this vibrant conversation on civic engagement, real estate, and the unique charm of SCV.

What You Will Learn:

• How Di transitioned from commercial to residential real estate and found her purpose
• The role community involvement plays in personal and professional fulfillment
• Insights into Santa Clarita's urban development and revitalization
• The Chamber's diverse councils and how they elevate local business voices
• Why being involved in your community might be your biggest business advantage

Episode Highlights:

• [00:02:00] Di's first impression of Valencia—and the art festival that stole her heart
• [00:06:00] Her career pivot from commercial leasing to becoming a stay-at-home mom and later a residential real estate expert
• [00:10:20] Why helping families find homes brings Di deep fulfillment
• [00:14:00] The vision for Santa Clarita's parks, including a new roller rink and a potential surf park
• [00:22:29] Di's preview of 2025 for the SCV Chamber—including the expanded Business Expo and council growth
• [00:30:57] How community service grew into a passion, with Di now serving on several boards
• [00:33:18] The value of being visible and involved in community organizations
• [00:37:39] Real estate lessons: dealing with emotional transactions and learning from setbacks

Featured Quotes:

"I never planned on being this active in the community, but I absolutely love it." – Di Thompson

"Success, to me, is being self-actualized—it's what feeds my soul, not just my bank account." – Di Thompson

"Your vibe attracts your tribe. I work with clients who align with what I'm about." – Di Thompson

"The Chamber was the springboard for everything. It helped me feel connected and gave me the confidence to explore other opportunities." – Di Thompson

Resources Mentioned:

• Thompson Realty Advisors: https://www.thompsonrealtyadvisors.com/
• Thompson Realty Advisors on Instagram: https://www.instagram.com/thompson_realtyadvisors/
• Di Thompson on Instagram: https://www.instagram.com/diiehma/
• Di Thompson on LinkedIn: https://www.linkedin.com/in/di-thompson-a47046328/

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Welcome to The Voices of Business, the Santa Clarita Valley Chamber of Commerce podcast! This episode is hosted by Joshua Maddux, with Corey Nathan away on an adventure. Joshua sits down with Ryan Murphy, CEO of Magic Maintenance, a Santa Clarita-based business that has been a community staple since 1964.

Ryan shares his journey from aspiring sports agent to leading a multi-generational family business, adapting to industry changes, and fostering a strong company culture. This episode dives into leadership, perseverance, and the evolving landscape of the construction and maintenance industry.

What You Will Learn:

• How Ryan transitioned into the family business and redefined its direction
• The importance of adaptability in business growth and sustainability
• Challenges in the construction industry, including workforce shortages and economic shifts
• The impact of strong leadership and a values-driven approach to business
• How family traditions and work ethics shape company culture

Episode Highlights: [00:00:08] – Welcome to The Voices of Business

Joshua introduces the show and guest, Ryan Murphy, CEO of Magic Maintenance, and discusses the legacy of his family-owned business.

[00:01:18] – Magic Maintenance: A Santa Clarita Staple Since 1964

Ryan shares the history of Magic Maintenance, which has been family-owned since 1985, and reflects on its evolution over the decades.

[00:02:24] – From Sports Agent Aspirations to Family Business

Ryan discusses his early dreams of becoming a sports agent and how his father's illness led him to step into the business.

[00:05:16] – The Unexpected Path of Entrepreneurship

Like many business owners, Ryan's career took unexpected turns, leading him to discover his passion for construction and remodeling.

[00:09:33] – Shifting the Business Model

Ryan explains how Magic Maintenance transitioned from janitorial services to high-end remodeling, mold remediation, and HOA maintenance.

[00:26:06] – The Labor Shortage in Construction

A deep dive into workforce challenges, the decline of skilled labor entering the industry, and the importance of passing down knowledge.

[00:31:10] – Leadership & Business Philosophy

Ryan shares his core values: running towards problems, working hard, and always being upfront with clients and employees.

[00:45:00] – The Challenges of Implementing New Technology

The highs and lows of integrating Salesforce into the business and how technology can be both an asset and a challenge.

[00:50:00] – The Power of Relationships in Business Growth

Joshua and Ryan discuss why traditional networking and personal relationships still play a crucial role in business success.

Featured Quotes:

"We don't run away from problems. We run towards them." – Ryan Murphy

"If you don't document it, it didn't happen. And when you think you have enough photos, take more." – Ryan Murphy

"The way homes are built today, the speed at which they go up… it just means more work for us." – Ryan Murphy

"Business is simple. If you work hard, stay honest, and treat people right, you'll build something great." – Ryan Murphy

Resources Mentioned:

• Magic Maintenance – www.magicmaintenanceinc.com

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In this episode of The Voices of Business, hosts Corey Nathan and Joshua Maddux sit down with Troy Hooper, CEO of Hot Palette America and a seasoned leader in the hospitality industry. With over 30 years of experience spanning restaurants, resorts, and private clubs, Troy shares his journey from working in his father's construction business to becoming a top executive in the food industry. From acquiring Newhall Press Room to leveraging AI in business operations, Troy's insights offer valuable lessons in leadership, adaptability, and innovation.

What You Will Learn

• How Troy transitioned from culinary school to business leadership
• The importance of hands-on experience in running a successful organization
• How AI is revolutionizing the restaurant and hospitality industries
• The role of hospitality in all businesses, regardless of industry
• Lessons in resilience and leadership through business challenges

Episode Highlights

[00:01:11] – Troy Hooper discusses his recent investment in Newhall Press Room and his passion for the local restaurant scene. [00:02:46] – From culinary school to CEO: Troy's journey in the hospitality industry and his early career influences. [00:06:29] – The power of adaptability: Why Troy believes in starting from the bottom to master different business roles. [00:13:14] – AI in the restaurant industry: How Troy is using artificial intelligence to scale business operations. [00:17:26] – The importance of training AI models with personal and business data to maximize efficiency. [00:22:04] – Troy's Pineapple Perspective Podcast: Why he believes every business is in the hospitality industry. [00:30:47] – Learning from failures: Troy shares a major business setback and how he turned it into a growth opportunity. [00:39:22] – Troy's advice for staying engaged in the Santa Clarita Valley business community.

Featured Quotes

Troy Hooper: "You have to be willing to go back to zero. If you want to level up in your industry or pivot into a new one, be prepared to start from the bottom again."

Joshua Maddux: "The best businesses are the ones where leadership is willing to take a step back and work on the front lines."

Corey Nathan: "At the end of the day, every business is in the people business. People buy from people, not just brands or logos."

Resources Mentioned

• Newhall Press Room – Visit Here
• The Pineapple Perspective Podcast – Listen Now

Call to Action

Enjoyed this episode? Don't forget to subscribe, rate, and review The Voices of Business! Share this episode with a fellow entrepreneur or business leader who would benefit from Troy's insights.

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In this episode of The Voices of Business, hosts Corey Nathan and Joshua Maddux sit down with David Heredia, the founder of Heroes of Color. David shares his inspiring journey from growing up in the Lower East Side of Manhattan to becoming an accomplished entrepreneur, artist, and advocate for diversity in media and education. His passion for representation and empowerment led to the creation of Heroes of Color, an organization dedicated to highlighting stories of diverse historical figures and empowering young creatives through entrepreneurial programs.

What You Will Learn:

• How David Heredia transitioned from working in advertising and animation to founding Heroes of Color.
• The challenges David faced advocating for diversity in educational content and how he overcame them.
• Insights into building a successful creative business and negotiating fair contracts.
• How David's personal experiences inspired his educational programs and children's book, Little Heroes of Color.
• The importance of representation in media and how it impacts identity and self-worth.

Episode Highlights:

• [00:04:16] David's early dream of working in comic books and his challenging internship at Marvel.
• [00:06:39] Leaving a successful advertising job to pursue a more fulfilling career in animation.
• [00:11:25] The spontaneous pitch that led to a book deal with Scholastic and how David negotiated better contract terms.
• [00:23:31] David's personal experiences with discrimination and how they inspired Heroes of Color.
• [00:27:00] How David's daughter's experiences in school influenced his mission to create diverse educational content.
• [00:46:33] Launching the Junior Artrepreneurs program to teach students business and creative skills.
• [00:53:22] The measurable impact of entrepreneurship programs on student confidence and personal growth.

Featured Quotes:

• "Choose a job you love and you'll never work a day in your life." – David Heredia
• "Representation isn't just important—it's necessary. It shapes how we see ourselves and how others see us." – David Heredia
• "When you have security, you negotiate differently. That's when you know your worth." – David Heredia
• "Art has the power to unite, separate, and change how we think and treat people." – David Heredia

Resources Mentioned:

• Heroes of Color Website: heroesofcolor.com
• David Heredia on LinkedIn: David Heredia
• Little Heroes of Color by David Heredia – Available on Amazon
• The Freelance Hustle – David's guide for creative entrepreneurs

Call to Action:

If you enjoyed this episode, don't forget to subscribe, leave us a review, and share this episode with a friend who would be inspired by David's journey. Your support helps more listeners discover stories like David's and join the conversation about business, creativity, and community.

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In this episode of The Voices of Business, host Joshua Maddux welcomes Jason Beaman, Partner at Poole Shaffery, to discuss the intricacies of business law and how proactive legal planning can help business owners avoid costly mistakes. Jason shares insights from his legal career, the value of transactional law, and the importance of preventive legal measures for businesses. This episode dives into how legal professionals like Jason guide business owners in structuring their companies for success and navigating legal compliance.

What You Will Learn:

• The importance of proactive legal planning for business owners.
• How Jason Beaman transitioned from personal injury law to transactional law.
• Key insights into the Corporate Transparency Act and what it means for business compliance.
• Common legal mistakes business owners make and how to avoid them.
• The role of networking and community involvement in career growth and business success.

Episode Highlights:

• [00:02:00] – Jason shares his educational background and how working as a legal assistant led him to pursue law.
• [00:03:40] – Transitioning from personal injury law to business transactions and real estate law.
• [00:06:39] – The importance of helping business owners manage legal complexities and focus on running their businesses.
• [00:19:30] – Jason explains the Corporate Transparency Act and the upcoming filing requirements for business owners.
• [00:31:00] – The critical role of customer service and empathy in the legal profession.
• [00:33:42] – Why regular corporate hygiene and document management are vital for business compliance.
• [00:38:04] – Jason reflects on how leaving personal injury law helped him find his passion for transactional law.

Featured Quotes:

• "As a lawyer, you're in a service business. It's about understanding your clients and guiding them through complex issues." – Jason Beaman
• "Proactive legal planning prevents future headaches and lets business owners focus on growth." – Jason Beaman
• "Networking and community involvement can open doors to opportunities you didn't expect." – Jason Beaman
• "Ignoring legal compliance today leads to bigger problems tomorrow." – Jason Beaman

Resources Mentioned:

• Poole Shaffery
• Corporate Transparency Act - FinCEN

Call to Action:

If you enjoyed this episode, please follow, rate, and review The Voices of Business on your favorite podcast platform. Share this episode with other business owners who could benefit from proactive legal guidance. For legal support in business transactions or compliance, reach out to Poole Shaffery today.

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