Conversational automation is a term that is often bandied about when talking about AI.

So, you might be wondering, what exactly is conversational automation?

In this episode, Patrick Ehlen, Vice President of Artificial Intelligence at Uniphore, shares everything you need to know about it.

Patrick explains:

- What conversational automation is

- Why it’s helpful

- How it’s used by enterprises

Keep connected with Conversations That Matter at Apple Podcasts, Spotify, or www.uniphore.com.

Have a suggestion for another AI term Patrick should talk about or want to be a guest on the show? Email [email protected].