In this episode, Jess Shea and Jim Giblin take you behind the scenes of the Wilmac & Five9 ISV Partnership, a groundbreaking collaboration that’s reshaping the future of contact centers. They discuss how the integration of advanced cloud solutions and AI-driven technology is enhancing customer experience and operational efficiency across industries. Jess and Jim provide valuable insights into the strategic goals of this partnership, highlighting how it empowers businesses to deliver exceptional service while staying ahead in a rapidly evolving tech landscape. Whether you're in the tech industry, a business leader, or just curious about the latest in customer experience innovation, this conversation offers a wealth of knowledge and inspiration. Don’t miss out on learning how Wilmac and Five9 are together setting new benchmarks for excellence in the world of customer support.

Jessica Shea on LinkedIn: https://www.linkedin.com/in/jessica-shea-84895a31/
James Giblin on LinkedIn: https://www.linkedin.com/in/james-giblin-582ba93/

The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/