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In the latest episode of The Wilmac Wire, Chris Ward and Charlie Snedden dive deep into the world of Workforce Management. They discuss their extensive experience in the industry, the evolution of WFM across different sectors, and the role of artificial intelligence in shaping its future. From managing emergency services to tackling complex scheduling challenges, Chris and Charlie provide valuable insights for anyone looking to enhance their WFM strategies.
Chris Ward on LinkedIn: https://www.linkedin.com/in/chris-ward-65710413/
Charlie Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/
The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/
In the latest episode of The Wilmac Wire, Chris Ward and Charlie Snedden dive deep into the world of Workforce Management. They discuss their extensive experience in the industry, the evolution of WFM across different sectors, and the role of artificial intelligence in shaping its future. From managing emergency services to tackling complex scheduling challenges, Chris and Charlie provide valuable insights for anyone looking to enhance their WFM strategies.
Chris Ward on LinkedIn: https://www.linkedin.com/in/chris-ward-65710413/
Charlie Snedden on LinkedIn: https://www.linkedin.com/in/charliesnedden/
The Wilmac Wire on our website: https://wilmactech.com/the-wilmac-wire-data-management-cx-ccaas-saas-technology-podcast/