Once you get past the start-up of your business you sometimes hit this plateau where you are growing but haven't hit your peak yet. Chris Herzog and Sarah Stokes know all about this second stage of business and give ideas to push past the barrier in your way.

It’s critical you understand that your customer, in just the last few weeks, has changed forever. And if you’re going to survive, much less thrive, you’re going to have to understand how they have changed. We’ve broken the new customers profiles into five segments to help you get your head around who you will be serving in the future.