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Revolutionizing Fleet Management with Azuga: A Conversation with Chris Johnson

In this episode of 'The Wireless Way,' the host welcomes Chris Johnson, Vice President of Business at Azuga, a Bridgestone company. The discussion delves into how fleet management solutions are transforming business operations and enhancing safety. Chris shares his journey, insights into the evolving telematics industry, and practical applications of advanced fleet tracking technologies. They explore the importance of strategic partnerships, the value of actionable data, and the emotional connections in business relationships. Personal anecdotes highlight the impact of these technologies on both business and personal safety.

00:00 Introduction and Recent Successes
00:22 Guest Introduction: Chris Johnson from Azuga
02:00 Chris Johnson's Background and Career Journey
03:46 The Evolution of Fleet Management Technology
07:29 The Role of Trusted Advisors in Fleet Management
08:40 The State of the Fleet Tracking Industry
11:47 Leveraging Technology for Fleet Safety and Efficiency
16:26 Engaging with Clients: Questions and Strategies
21:50 Emotional Connection in Sales and Marketing
24:06 The Importance of IoT in Fleet Management
25:40 Challenges and Misconceptions in Fleet Tracking
26:27 Target Markets and Ideal Clients
30:06 Personal Stories and Real-World Applications
35:00 Replacing Existing Solutions
39:00 Final Thoughts and Relationship Building
42:35 Conclusion and Call to Action

https://www.azuga.com/

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Welcome to The Wireless Way with Chris Whitaker! In this episode, Chris interviews Joel Douglas, the channel chief at Pure Talk Business. They discuss Pure Talk's offerings, which focus on providing affordable, reliable wireless solutions for small and medium-sized businesses. Joel shares insights from his career journey, including his leadership roles and expertise in the channel. Discover the unique value propositions of Pure Talk Business, such as their 100% US-based customer service and support for veteran-owned businesses. Tune in to learn how Pure Talk can help trusted advisors offer better mobility solutions to their clients and get tips for pivoting into the mobility market.

00:00 Introduction and Guest Welcome

01:09 Joel Douglas' Career Journey

01:39 Insights on Pure Talk Business

07:01 Advice for Trusted Advisors

13:12 Pure Talk's Unique Value Proposition

25:18 Veteran Support and Personal Plug

27:28 Conclusion and Call to Action

More on PureTalk and PureTalk Business

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Navigating Cybersecurity and Insurance: Insights from Industry Experts Craig Sekowski  and Ralph Pasquariello 

Join host Chris Whitaker on this episode of The Wireless Way, where he converses with seasoned IT executives Craig Sekowski  and Ralph Pasquariello . Discover their extensive backgrounds in IT, insurance, and fintech, and get insights on the intersection of cybersecurity and insurance. Learn about their innovative CARE program (Cyber Insurance Assessment and Risk Evaluation) and how it helps businesses measure and manage risk effectively. They delve into the complexities of cybersecurity, the importance of adequate insurance, and the ever-evolving landscape of cyber threats. Featuring a discussion on the significance of multi-level security approaches and real-world examples, this episode is a crucial listen for tech enthusiasts and business owners alike.

00:00 Introduction and Host's Welcome
00:32 Guest Introductions: Craig Sekowski and Ralph Pasquariello 
03:04 Craig's Career Journey
03:55 Ralph's Career Journey
07:29 The Origin of the CARE Report
12:13 Small Business Cyber Insurance Needs
19:30 Cybersecurity Trends and Challenges
27:16 Client Security Assessment
28:03 Analyzing Client Risk
28:19 Deep Dive into Threat Titles
28:38 External Network Data and Simulations
31:36 Industry-Specific Risks
33:37 Benchmarking and Remediation
35:39 Importance of Mobile Device Management
37:16 Final Thoughts and Recommendations
39:03 Conclusion and Contact Information
39:59 Introduction to Pure Talk
41:32 Cybersecurity and Insurance Insights
44:38 MDM and Corporate-Owned Devices
46:03 Partnering for Cybersecurity Solutions
49:23 Final Words and New Video Series

Learn more about The Tech Collective

Our Sponsor, Puretalk

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Cell Phones for Soldiers: Connecting Veterans and Their Families with Rob Berquist

In this heartfelt episode of The Wireless Way, join Chris as he welcomes Rob Berquist, co-founder of Cell Phones for Soldiers. Since 2004, this inspiring organization has sent over 10 million calling cards overseas, enabling 450 million minutes of precious communication for active duty military members. Rob shares the touching origin story of the charity, from raising $8,000 to pay a soldier’s phone bill to recycling 25 million cell phones. Learn about their Helping Heroes Home program, providing emergency assistance to veterans and their families, and discover how the organization has evolved to meet modern connectivity needs for veterans. Listen as Rob and Chris discuss the impactful stories, technological advancements, and future vision for Cell Phones for Soldiers. Don’t miss this powerful conversation on how a simple phone call can change a life.

00:00 Introduction and Episode Overview
00:15 Introducing Rob Berquist and Cell Phones for Soldiers
03:23 Rob's Story: The Birth of Cell Phones for Soldiers
07:31 Impact and Evolution of Cell Phones for Soldiers
10:03 New Initiatives and Future Plans
14:35 Partnerships and Expansion to Austin, Texas
17:16 How to Support Cell Phones for Soldiers
20:18 Final Thoughts and Conclusion

Learn more about Cell Phones for Soldiers Mobile- 

Connect with Rob here- 

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The Wireless Way - Business Paradigm Shifts & Technology with Hendreth V. Smith

Welcome to another episode of The Wireless Way! Join your host, Chris Whitaker, as he dives into the world of business paradigm shifts and technology with repeat guest Hendreth V. Smith, managing partner of Mayflower Plymouth Capital LLC. The discussion explores how companies can navigate change, drawing lessons from nature, supply chains, and well-known business success stories like Netflix. Hendreth shares his R6 framework for continuous review and adaptability in business, and emphasizes the importance of both efficiency and effectiveness in achieving sustained success. Don't miss this insightful conversation!

00:00 Welcome and Introduction
00:08 Milestones and Achievements
00:34 Guest Introduction: Hendreth V. Smith
01:55 Nature's Lessons for Business
04:30 The R6 Framework Explained
13:21 Case Studies: Blockbuster vs. Netflix
32:26 Efficiency vs. Effectiveness in Business
37:44 Closing Remarks and Upcoming Events

His book we discuss- click here

His other books- click here

His first interview with me from Dec 2022- Click here 

More on Hendrith- LinkedIn

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Revolutionizing Customer Service: Guillermo Salazar's Journey with Iris CX

In this engaging episode of The Wireless Way, we welcome Guillermo Salazar, founder of Iris CX. Guillermo shares his story about how a frustrating experience with a garage door opener led him to create Iris CX, a tele-maintenance solution for property managers. We dive into how Iris CX tackles industry challenges like skilled maintenance shortages and rising costs, while improving customer experience. Guillermo also discusses his background, including co-founding a hockey stick company and his unique trilingual upbringing. Later, we explore his podcast 'Getting to Hell Yes!' focusing on sales strategies in the rental sectors. If you're passionate about technology, problem-solving, and customer service, this episode is a must-watch!

00:00 Welcome and Introduction
00:11 Meet Guillermo Salazar
00:36 The Birth of Iris CX
01:30 Guillermo's Background and Personal Life
01:46 Diving into the Podcast
02:08 Starting the Conversation
03:26 From Consulting to Leadership
04:48 Growing Up in Canada
05:58 The Calgary Stampede and Western Culture
06:56 Trilingual Upbringing
10:06 The Genesis of Iris CX
12:03 Challenges and Market Fit
18:16 AI and Data Analytics in Iris CX
26:48 Remote Troubleshooting and Efficiency
28:13 Friction-Free Customer Experience
28:53 Language Barriers and Multilingual Support
32:38 Single Family Rentals and Maintenance Challenges
34:16 The Power of Actionable Data
37:11 Sales Strategies and Customer-Centric Approaches
37:32 Launching a Podcast to Learn and Share
42:18 Compassionate Selling and Service
50:21 Final Thoughts and Takeaways

Meet Guillermo- https://www.linkedin.com/in/1guillermosalazar/

His podcast- https://podcasts.apple.com/us/podcast/getting-to-hell-yes/id1772602174

RSS- https://rss.com/podcasts/getting-to-hell-yes/

More on IrisCX- https://www.iriscx.com/

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Join host Chris Whitaker in another exciting episode of 'The Wireless Way' as he sits down with Rich Brown, the founder of Eagle Content. Dive into Rich's journey from leading top-performing sales teams to launching his own business that fills the gaps in business education. Learn about Rich’s goal-setting workshops, career development programs, and actionable insights to help professionals soar in their careers. Plus, get amazing tips for nailing interviews, and crafting effective career goals. Don't miss this insightful conversation that blends leadership lessons, strategic advice, and personal anecdotes to inspire your professional journey.

00:00 Introduction and Guest Overview

02:58 Rich Brown's Career Journey

05:35 Challenges and Growth in Business

07:18 Starting Eagle Content

15:38 Goal Setting and Career Advice

25:03 Navigating Job Market Challenges

25:46 The Importance of Networking

26:57 Effective Interview Strategies

28:09 Understanding Company Culture

28:32 Evaluating Job Requirements

29:25 Assessing Your Future Manager

32:02 Leadership Advice for Aspiring Leaders

32:54 Sales Management Insights

35:22 The Role of Continuous Training

35:59 The Basics of Effective Coaching

39:22 Upcoming Initiatives and Goals

44:58 Final Thoughts and Contact Information

Learn more- https://eaglecontentllc.com/

Complimentary Interview prep virtual course- https://courses.eaglecontentllc.com/offers/LQZ3kw4Z/checkout?coupon_code=COMMUNITY

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Exploring Private Cellular Networks with William Richmond

In this episode of The Wireless Way, host Chris Whitaker discusses the intricacies of the wireless network industry with William Richmond, GM of Cox Communications' private network team. William shares insights from his 15+ years in wireless technology, touching on the evolution and application of private cellular networks, Wi-Fi, and other wireless solutions in various industries. The discussion covers practical use cases, the benefits of blending different wireless technologies, and the innovation brought by the CBRS spectrum. William emphasizes the importance of understanding the 'why' behind technology choices and the role of enterprise in adopting these solutions to enhance efficiency and connectivity in large areas like warehouses, hospitals, and municipal sites.

00:00 Introduction and Guest Welcome
00:32 William Richman's Background and Expertise
02:26 Journey into Wireless Technology
03:28 Innovations in Wireless Solutions
05:53 Practical Applications and Use Cases
13:28 Private Cellular Networks and Industry Trends
18:06 Customer Engagement and Sales Cycle
22:51 Emerging Business Trends in Wireless Technology
23:10 Defining Private Networks: Beyond 5G
24:03 Innovative Wireless Solutions for Municipalities and Campuses
24:47 Challenges and Solutions in Large Area Connectivity
26:17 Real-World Examples: Warehouses and Retail
27:58 Navigating CBRS and Spectrum Allocation
30:53 Agriculture and IoT: The Future of Farming
31:33 Consultative Approach to Connectivity Solutions
36:22 Public Cellular Service in Modern Facilities
42:03 Final Thoughts and Future Opportunities

Lean more about Cox Private Networks- https://www.coxprivatenetworks.com/

Learn More about William- https://www.linkedin.com/in/williamgrichmond/

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Emerging Technologies & Personal Development | The Wireless Way Podcast

Welcome back to another episode of The Wireless Way! Today, host Chris Whitaker is joined by repeat guest Greg Plum for a casual round-table discussion on how emerging technologies are shaping personal development. Inspired by a LinkedIn suggestion, the duo dives into various ways AI, virtual reality, wearables, and mobile apps are impacting our daily lives—from fitness tracking and learning languages to mental health and professional growth. They also discuss the importance of human discipline in using these advanced tools responsibly. Tune in for an engaging conversation packed with real-world examples and practical advice on leveraging tech for personal growth. Don't forget to check the show notes for links to previous interviews and more resources!

00:00 Introduction and Guest Welcome
00:22 Listener's Topic Suggestion
00:55 Technologist vs. Tech Enthusiast
02:16 Impact of AI on Personal Development
06:24 Using Technology for Health and Fitness
09:12 Gamification and Mental Sharpness
15:47 Privacy Concerns and Responsible Tech Use
23:47 The Human Element in Technology
24:19 The Role of AI in Personal Development
25:19 Survey Insights and Technology Evolution
28:14 The Importance of Human Connection
29:24 Practical Tips for Managing Technology Use
31:27 AI as a Tool, Not a Replacement
34:26 Emerging Technologies in Everyday Life
39:23 Final Thoughts and Reflections

Leave a comment or suggestion here: https://thewirelessway.net/contact

Check out these other episodes with Greg- https://www.buzzsprout.com/1387000/episodes/15311875
https://www.buzzsprout.com/1387000/episodes/9280558

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    In this engaging episode of The Wireless Way, host Chris Whitaker connects with repeat guest Bill Stinnett to discuss the evolving landscape of sales, particularly focusing on digital selling. They dive into topics like the necessity of continuous training, the impact of AI on sales roles, and the importance of diagnostic questioning. Bill shares his insights on the shifting dynamics of the sales profession, the role of technology in modern selling, and his upcoming book on leadership through change. Whether you're a seasoned sales professional or just starting out, this episode offers valuable advice on staying relevant and effective in a rapidly changing industry.

00:00 Introduction and Guest Welcome

00:46 The Importance of Continuous Training

02:11 Digital Selling Handbook and Its Impact

04:56 Trends in Digital Selling

06:22 The Role of Technology in Sales

07:48 Generational Differences in Sales Approaches

09:26 The Trusted Advisor Concept

12:35 Diagnostic Questioning in Sales

16:40 Future of Sales Professionals

31:32 Navigating Organizational Changes

36:10 Conclusion and Final Thoughts

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LEARN MORE ABOUT BILL

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