For many years I traveled around this country teaching business seminars mostly in customer service and communication areas. What I taught were principles based on the Bible. My job was to teach something that would work, and I know from experience that Bible-based principles work. And they work in American business just as effectively as anywhere else.
Usually, when we see people who operate without integrity, they have a very short-term perspective, and their lack of integrity will always come back to haunt them long-term. Living our lives by biblical principles allows us to sleep good at night, because we know they will prove right in the end.
Proverbs 21:21 tells us, Whoever pursues righteousness and love finds life, prosperity and honor. In part one, we defined pursuing righteousness as always trying to do the right thing. But what is the right thing? We must have a standard, right?
Today, everyone wants to use their own definition of the right thing. It’s called situational ethics—the ethics depend on the situation. But we’ve discovered this doesn’t work so well. And American businesspeople are starting to realize we need some unshakable and immovable values and codes of conduct to be successful!
There’s no doubt God’s Word gives us that standard, and as Christians in the marketplace, we can go to it with any dilemma we face and find guidance to know what the right thing is. Then, of course, it becomes our responsibility to obey and put it in practice, regardless of the results.
To bring this right down where we all live, we’ll look at two more real-life case studies and see how God’s Word applies in these ethical choices.
You work for a manager who has a large ego and feels threatened by anyone who makes suggestions for improvement. You have an idea for a change in procedures which would improve the department’s efficiency, save money, and serve customers better. It would also make life on the job more pleasant for everyone in the department.
Your colleagues agree, but you must have your manager’s approval to make it work. If you want to get his approval, you know you must make him think it’s his idea. If you simply present it as your idea, with your rationale, it is not likely to be approved.
So, you’re thinking of ways to do this, but you’re concerned your plan may border on deceit and dishonesty. However, you’re also concerned with getting the job done.
Is there a problem here with honesty? Is this manipulative? If so, is this wrong?
Here’s a passage that gives us some guidance in this decision:
I am sending you out like sheep among wolves. Therefore be as shrewd as snakes and as innocent as doves (Matthew 10:16).
You know, as we practice integrity in a world which often doesn’t, we are exposed, and we may appear to be naive and simple—like sheep, operating in