The global pandemic has had an impact on many elements of business operations, as employers quickly got to grips with changes in the working environment and launched initiatives to ensure the employee experience remained as positive as possible. While many organizations implemented furlough, some still continue to recruit and are faced with the challenge of onboarding new employees without ever meeting them in person.

In this episode, we catch up with Kevin McLennan from AB InBev Africa to discuss; the importance of onboarding for a positive employee experience; how onboarding has been adapted to cater for hybrid workforces; and some top tips you can use to enhance the onboarding process in your organization.

Guest speaker: 

Kevin McLennan, Digital Content Strategist, Anheuser-Busch InBev

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In this episode, Nikki DuBerry, Customer Marketing Lead at Workplace from Facebook, is joined by Virgin Atlantic’s Megan Buck, to discuss the role open and transparent communication has played in helping Virgin Atlantic stay connected to its people during the global pandemic.

Megan shares her experiences using tools like live video and interest based groups to keep employees - from leadership to frontline teams - connected and engaged.

Guest speaker:

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In episode two, we catch up with Marcos Eleftheriou from international hotel group Ennismore, to explore how they connect employees and customers to their brand and nurture a community based culture using Workplace from Facebook. 

The travel and hospitality industry, like many others, has had to adapt and innovate in reaction to the global pandemic. But as a result, employee morale and culture is often at risk. In fact, a recent study found that only 43% of Hotel, Travel and Leisure workers have had a positive working experience during the COVID-19 pandemic. That's not the case at Ennismore. 

Join Nikki DuBerry, Customer Marketing and Advocacy Program Lead at Workplace from Facebook, to hear how Marcos and his team use the Workplace platform to maintain a strong brand culture and enable employees to bring their best self to work, even through one of the hardest periods for their industry. 

Guest speaker:

To find out more about how organizations across a range of sectors use Workplace from Facebook to build better connections, visit our website.

Join us as we explore how UK burger chain, Honest Burgers, used automation and bots to get through the challenges many businesses in the hospitality sector faced during the global pandemic.

Pubs, restaurants and cafés account for 1.8 million jobs in the UK and, according to the largest trade association in the sector, UK Hospitality, three quarters of these businesses are at risk of insolvency. Our host Anahid Basmajian, Global Lead for Client Experience Programs at Workplace chats to Daniel Davis and Dub Lee about how automation has helped their organization in these challenging times, getting their advice for any listeners who are considering implementing bots on the Workplace from Facebook platform.

Guest speakers:

To find out more about how organizations across a range of sectors use Workplace from Facebook to build better connections visit our website.