The World of Risks in the AI Era

Behind the Top Management … and Insurance? – Watch this free exclusive interview with Jean-Michel CHATAGNY, Board Member at Ageas Group, and learn more about the role and responsibilities of board members in insurance.

Follow us on social media and podcast platforms for weekly exclusive interviews with thought leaders from around the world 👉 The INGAGE Institute

Chapters:

00:00 1. Welcome

02:04 2. The job of a non-executive board member

10:10 3. How are people trained to become board members?

12:40 4. Can board members be blamed?

16:35 5. The board elects the new CEO

18:50 6. The impact of new technologies

25:36 7. Will top managers continue to fly around?

28:35 8. Any wish for the years to come?

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Great thanks to Jean-Michel Chatagny for sharing his wealth of experience with us, to our colleague Laura Servadio for coordinating the development of this interview, to Patrice Séjalon for creating a powerful "Remote Interview Studio" based on A.I. and to Philippe Séjalon for hosting this interview!

#interview #insurance #ageasgroup #ageasre #aginsurance #ag #ageas #boardmember #insuranceboardmember #ingageinstitute

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- INGAGE's blog: http://ingage.institute/blog/

- LinkedIn: https://www.linkedin.com/company/ingageinsurance

- Youtube: https://www.youtube.com/@ingageinstitute

- Vimeo: https://vimeo.com/user123250261

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

Listen to our podcasts :

- Spotify: https://podcasters.spotify.com/pod/show/ingage-institute

- Apple Podcasts: https://podcasts.apple.com/us/podcast/innovative-insurance-training/id1663295178

- Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy85ZTA4YmU5MC9wb2RjYXN0L3Jzcw?sa=X&ved=0CBwQ27cFahcKEwjIm__8xNSAAxUAAAAAHQAAAAAQLA

- Castbox: https://castbox.fm/channel/Leading-the-Future-of-Engagement-id5417006?country=us

- RadioPublic: https://radiopublic.com/innovative-insurance-training-852BnJ

- Stitcher: https://www.stitcher.com/show/leading-the-future-of-engagement

- iHeartRadio: https://www.iheart.com/podcast/269-innovative-insurance-train-116854920/

- Overcast: https://overcast.fm/podcasterinfo

- Amazon Music: https://music.amazon.fr/podcasts/976626bb-69ad-4981-b71c-68d93c312549/innovative-insurance-training?ref=dm_sh_jjtKOb3ev2G0SY5Ry5txkjgEy

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected]

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

We interviewed Joséphine Chamoulaud, CEO of Smile Insurance, to learn more about bringing a fresh perspective to the insurance sector.

This episode is part of a series of 12 interviews. Brought to you by the INGAGE Institute and thebroker.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Great thanks to Josephine for sharing her wealth of experience with us, to

our colleague Laura Servadio for coordinating the development of this interview, to Patrice Séjalon for creating a powerful "Remote Interview Studio" based on A.I. and to Philippe Séjalon for hosting this interview!

#interview #insurance #CEO #ingageinstitute

Chapters:

00:00 Introduction

00:40 Welcome to the Show

00:52 Journey to CEO

01:15 Marketing's Role in Success

01:31 Age and Experience

01:44 From Marketing to Insurance

02:40 Innovating Insurance

04:27 Choosing Company Colors

05:44 Digital and Customer Focus

07:26 Understanding Customer Needs

09:59 Digital Transformation Efforts

15:09 Expanding Internationally

15:18 Adapting to New Markets

19:37 Training

21:50 Artificial Intelligence (AI)

23:49 Learning from Failures

25:56 Sustainability in Focus

27:29 Future Aspirations

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Visit our website at https://www.ingage.institute

Follow us on :

- INGAGE's blog: http://ingage.institute/blog/

- LinkedIn: https://www.linkedin.com/company/ingageinsurance

- Youtube: https://www.youtube.com/@ingageinstitute

- Vimeo: https://vimeo.com/user123250261

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

Listen to our podcasts :

- Spotify: https://podcasters.spotify.com/pod/show/ingage-institute

- Apple Podcasts: https://podcasts.apple.com/us/podcast/innovative-insurance-training/id1663295178

- Google Podcast: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy85ZTA4YmU5MC9wb2RjYXN0L3Jzcw?sa=X&ved=0CBwQ27cFahcKEwjIm__8xNSAAxUAAAAAHQAAAAAQLA

- Castbox: https://castbox.fm/channel/Leading-the-Future-of-Engagement-id5417006?country=us

- Acast: https://feeds.acast.com/public/shows/65c2654f94623a00160aedf1

- Stitcher: https://www.stitcher.com/show/leading-the-future-of-engagement

- iHeartRadio: https://www.iheart.com/podcast/269-innovative-insurance-train-116854920/

- Overcast: https://overcast.fm/podcasterinfo

- Amazon Music: https://music.amazon.fr/podcasts/976626bb-69ad-4981-b71c-68d93c312549/innovative-insurance-training?ref=dm_sh_jjtKOb3ev2G0SY5Ry5txkjgEy

Or just get in touch with our team by email at [email protected]

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Jörg Sandrock, CEO of Neon Free, whose company Forbes chose twice as "The best bank"!

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Chapters:

00:00 1. Welcome

01:23 2. Swiss banks

02:29 3. Create an account in 5 minutes

03:20 4. Pricing and transparency

03:35 5. Legal setup

05:40 6. Focus on Switzerland

07:04 7. In 5 years...

08:25 8. Raising funds

09:52 9. The team

12:02 10. Entrepreneurship

13:08 11. Forbes:"The Best Bank"

13:39 12. Tips for entrepreneurs

16:51 13. Finding investors

19:52 14. User Experience

27:56 18. Cryptos

28:42 19. AI

29:40 20. When one door closes, a new one opens

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Chapters

00:00 1. Introduction

00:29 2. What is insurance?

01:32 3. Advice for newcomers to sales

04:05 4. Common mistakes

06:08 5. Handling rejection

09:10 6. Is selling about talent, process or luck?

11:07 7. Business after the pandemic

13:13 8. The Nigerian Market

15:24 9. Role model

16:37 10. Finding clients

17:26 11. General advice for salespeople

19:04 12. The Future of the Nigerian market

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Lukas Stricker, Senior Lecturer at the Zurich University of Applied Sciences specifically at the Institute of Risk & Insurance.

Since January 1 of this year, he is leading all further education activities of the institute. He’s also engaged as advisor in a EdTech company and is consulting insurance companies undergoing major transformations. His insurance and consulting background stems from 14 years with Zurich Insurance company and 3 with McKinsey & Company. Lukas holds a Master of Science from ETH Zurich in Environmental Sciences. This background indicates that he is, as so many in this industry, one that never thought of working in insurance but once there, realised it is a truly fascinating area of work. He is a passionate sailor – on lake Zurich but also as Yacht Master across the oceans. In 1998, he sailed from New York to Portsmouth as member of a crew of six. An experience lasting 25 days and forging complete strangers into a winning team.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Chapters:

00:00 1. Welcome

01:07 2. Education and insurance

01:58 3. Zurich Insurance

04:52 4. Training Program

07:17 5. Lessons learned

09:04 6. ROI

12:29 7. Certificate of Advanced Studies

14:29 8. The education landscape for insurance

18:28 9. Very few people study insurance

25:11 10. Transformation, Metaverse...

27:37 11. Metaverse for training?

#interview #insurance #versicherung #furthereducation #future #insurancetraining #corporatetraining #apprenticeship #traineeships #entrepreneur #entrepreneurship #masters #zurichuniversity #zurich #zurichinsurance #nestle #ethzurich #ethz #insuranceprograms #mckinsey #environmentalscience #sailing #sailor

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk about digital insurance, micro insurance and social impact with Richard Leftley, a Venture Builder, Digital Insurance Pioneer and Founder.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Great thanks to our colleague Laura Servadio for coordinating the development of this interview!

Chapters:

00:00 1. Welcome

01:42 2. Embedded Insurance

13:42 3. MIC Global as a reinsurance company

27:30 4. Wavu

35:31 5. Future trends

39:44 6. Metaverse

40:46 7. Thank you :-)

#interview #insurance #insurtech #innovation #socialimpact #microinsurance

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Carl-Johan Silfwerbrand about complex insurance setups and renewable energy.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Interviewee's profile (Carl-Johan Silfwerbrand): https://www.linkedin.com/in/carl-johan-silfwerbrand-aba76910/

Chapters:

00:00 1. Welcome

00:30 2. What does an underwriter in renewable energy do?

01:50 3. Risk management

03:02 4. Concrete example

03:42 5. Going to a site

05:37 6. Renewable energy

06:43 7. The underwriter's pen

07:56 8. Compliance

10:08 9. Very interesting work

10:17 10. Complex multinational insurance setups

12:22 11. Engaging clients

13:37 12. Competition

14:11 13. New technologies

––––––— You are welcome to get in touch with our team! ––––––—

*Follow us on* :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

*Listen to our podcasts* :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

*Visit our website* at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Lars Tvede, investor, entrepreneur & bestselling author about investing, venture capital and entrepreneurship!

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Chapters:

00:00 1. Welcome

00:17 2. Investor, Entrepreneur, Best-selling author

01:14 3. Big trends in technology

01:27 4. Precision Economy

05:12 5. Energy conversion

14:22 6. The Metaverse

15:16 7. A.I.

16:00 8. Top innovations

21:13 9. Content and IP

23:43 10. Blockchain

28:57 11. Education

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––––—

Welcome to our podcast series about the Future of Engagement in Insurance. My name is Philippe Séjalon and in this episode, I have the pleasure to talk about engagement and digital learning in insurance sales with Bernhard Grafe, Head of Sales Training at Helvetia.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion. :-)

Chapters:

00:00 Bernhard Grafe, Helvetia

00:43 New salespeople training

02:10 Favorite blend of learning

03:57 Impact for the pandemic

04:42 Main challenges in sales training in Switzerland

06:02 Speed

07:22 Language challenge!

08:33 What should be changed?

11:16 Steps to prepare the future

13:11 How fast is the industry?

14:41 Challenges

16:25 Multi-channel

18:28 Insurance companies & Fans?

19:31 Engage fans

20:09 Recommendation

20:37 Asia

#interview #expert #bernhardgrafe #engagement #engagingtraining #digitaltraining #elearning #onlinetraining #sales #salestraining #insurance #insurancesales #insurancesalestips #insurancesalestraining #swiss #basel

---------------- You are welcome to get in touch with our team! ----------------

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

---------------------------------------------------------------------------------------------------------------------

Welcome to our podcast series. My name is Philippe Séjalon and in this podcast I had the pleasure to talk with Steve Arora about being the CEO of a reinsurance company. Steve has worked for 20 years in the industry.

Sit down - or walk or even run - and listen to this very interesting and pleasant discussion.

Chapters:

00:00 Welcome

00:13 Former CEO Axis Re

02:05 State of the insurance industry

02:43 Geopolitical environment

03:34 Increase of the prices?

05:07 Can we bounce back?

05:41 Specificity vs generalisation

06:18 Opportunity set

06:49 Innovation

08:41 Blockchain

10:13 Use Case for Blockchain

10:49 A.I., Metaverse

12:22 Client Engagement

14:13 In 5 years...

16:03 Life as a CEO

21:19 Main challenges

27:27 Getting inspired and recharging

28:49 The insurance industry is important

29:58 Adapt yourself

31:16 WEF

34:21 My upbringing

34:41 Advice

––––––— You are welcome to get in touch with our team! ––––––—

Subscribe to our YouTube channel: https://www.youtube.com/channel/UC_HskRtnWEYAHb_585rpBKg?sub_confirmation=1

Follow us on :

- LinkedIn: https://www.linkedin.com/company/ingageinsurance.

- Youtube: https://www.youtube.com/@ingageinstitute

- Twitter: http://twitter.com/ingage7

- Facebook: https://www.facebook.com/profile.php?id=100064961043597

- INGAGE's blog: http://ingage.institute/blog/

Listen to our podcasts :

- Spotify: https://open.spotify.com/show/0YAhztTRB9ANQjlSzIxNx8

- Anchor: http://anchor.fm/ingage-institute

Visit our website at https://www.ingage.institute

Or just get in touch with our team by email at [email protected].

––––––—––––––—––––––—––––––—––––––—––––––—––––––—