Organizations face mounting pressure to digitally transform while simultaneously managing tightening budgets and aging infrastructure. The solution for many has become third-party support — not merely as a cost-cutting measure, but as a strategic tool that returns control to the customer.

In this episode, we welcome Lee McArthur who runs strategy and business development at CDS. Craig and Lee discuss navigating support beyond Oracle and how businesses are redefining their technology relationships.

To learn more about CDS, visit: https://cds.net

To learn more about Natrinsic, visit: https//natrinsic.com

Generative AI tools, like ChatGPT, are frequently used to quickly find information and advice for any topic. People who are looking for software asset management (SAM) or licensing advice might not realize that these AI-generated responses are not always helpful. In fact, much of this advice can wind up costing you millions of dollars.

In this episode Craig welcomes two fellow Palisaders, Adi Ahuja and Max Shlopak, where they interview ChatGPT about SAM and licensing. Tune in to hear what our licensing experts have to say about genAI's advice and what to look out for. 

Keystone Negotiation is the global leader in Microsoft negotiation advisory services. In this episode, Craig welcomes Keystone Negotiation's Founder and Negotiation Advisor, Mark Kenny. Craig and Mark discuss Microsoft Azure licensing, common mistakes when negotiating, and what customers should do when renewal time is around the corner.

To learn more about Mark and Keystone Negotiation, visit: https://keystonenegotiation.com

In this episode we welcome Ward Classen, General Counsel at Sparta Systems (a Honeywell company) and author of The Practical Guide to Software Licensing and Cloud Computing - now in its eight edition and widely recognized as the definitive treatise on the subject.

Ward and Craig discuss vendor approaches to contracts, your licensing rights as a customer and how to exercise them, pitfalls and traps to look out for, and more.

To learn more about and purchase The Practical Guide to Software Licensing and Cloud Computing, Eighth Edition visit: https://www.americanbar.org/products/inv/book/438458610/

Use discount code 20SLCC8 for 20% off.

In this episode our host Craig Guarente welcome Ryan Triplette, Executive Director of the Coalition for Fair Software Licensing. Craig and Ryan discuss the Coalition and it's mission to highlight the importance of fair and transparent software licensing terms for both public and government sectors. They also share their experience with software licensing across industries, the challenges that different companies face while licensing software for critical business functions, and what organizations around the world are doing today to stay in compliance with an ever-changing digital landscape.

Learn more about the Coalition for Fair Software Licensing: https://fairsoftwarelicensing.com