In this episode, the teams are given a loose direction to start thinking about how they should be organized on the shop floor and throughout the company. The message or take away from this chapter is the clear message that all ideas are important. But it strikes close to home for our hero when his wife, with no knowledge other than common sense, makes a gangbuster suggestion that could just turn the business around. This idea is why I tell people to listen to all ideas, this serves to encourage everyone to get on board, even your wife.