In this episode, Mac spends a little time getting clear about the meaning of work. Most of the employees are clear on Dr. Elbie's definition and discuss the issues needed for a successful change initiative. This discussion triggers an angry rant from Mac when one of the employees tells him that the classes are a big waste and costing him bonus from the lost productivity. Not true but he sends Mac on a tirade that holds everyone rapt for the length of the rant. It is fun because he hits a lot of great points. You should make sure you listen to this episode.