We're joined by George Liakatos, managing director of Jura Australia, as he introduces the Jura Z10 fully automatic coffee machine to the Australian market.

Takeaways:

• The Appliance Retailer Podcast aims to engage with industry leaders, sharing significant insights and trends across the appliance retail landscape.
• In the past 12 to 18 months, the pandemic has dramatically influenced consumer behavior, particularly regarding appliance purchases.
• A notable surge in demand for coffee machines has emerged, reflecting changing consumer attitudes towards home coffee consumption.
• The consideration time for purchasing coffee machines has significantly decreased from two years to just three months since the onset of the pandemic.
• The upcoming launch of the Z10 coffee machine represents a significant innovation, offering both hot and cold coffee capabilities.
• The podcast emphasizes the importance of customer support and community engagement during challenging times, highlighting a commitment to service beyond sales.