There's A Device For That

Carl Osbourn is the author of Delivering the Digital Restaurant which gives restaurant leaders a roadmap to the Future of Food. 

Brian Reece and Steve Crowley are the Principals and Founders of Service Physics helping restaurants build systems that deliver world-class customer experiences at scale.

This trio joins the podcast today to talk about how technology and data are helping solve the restaurant industry’s toughest challenges with guest host Emily Carrion. They discuss how innovations can make or break your guests’ experience and deliver crucial benefits like accelerating speed of service, enhancing customer loyalty programs, and providing a competitive edge. They detail how to assess whether a technology is right for your restaurant, whether it’s a tablet for managing orders or the latest KDS. And they highlight how new technologies, such as VR, AI, and geofencing, are paving the way for further operational excellence.

• 5:43 - Technology innovations that have changed the restaurant industry
• 9:45 - How has digitization uniquely impacted restaurants
• 14:40 - What challenges are restaurants facing today
• 21:30 - What devices are helping solve these challenges
• 30:30 - How to assess whether a technology is right for your restaurant
• 35:45 - Using VR and AI to unlock insights
• 38:22 - What do leaders of digital restaurants need to do to be successful

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Yadhu Gopalan is the Co-founder and CEO of Esper and the author of DevOps for Devices: The Innovator’s Guide to Enterprise Fleet Transformation (https://www.esper.io/ebook/devops-for-devices-the-innovators-guide-to-enterprise-fleet-transformation).

Yadhu joins the podcast today to discuss his career-long obsession with DevOps and why he thinks it’s critical to use a similar approach when managing a modern device fleet. He describes the trends that are driving a need for more agile fleets, like how ubiquitous devices are becoming, turning even common household appliances into cloud-connected, intelligent devices. He also highlights the crucial role infrastructure plays in a company’s ability to innovate and the advantages it brings them when delivering experiences to their customers. 

• 6:45 - Why Yadhu wrote DevOps for Devices and what can readers get out of it
• 10:45 - Yadhu’s experience with DevOps and how he brought it to the device world
• 16:38 - Why DevOps for devices is important to apply now
• 20:00 - What makes Esper unique
• 22:02 - What DevSecOps is and why it’s so crucial
• 25:49 - How to get started with DevOps for devices

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Vishal Chandapetta, Co-founder/CTO of Portl Fitness, an Intelligent Home Mirror with applications spanning Healthcare, Fitness, and Wellness. Vishal joins the show to discuss the blooming connected fitness world that’s growing to include more than just workouts. He describes how PORTL custom-built an interactive mirror with highly customized content to deliver a personalized fitness and health experience.  He highlights how they created a customer-centric product with thoughtful and unique features that consider accessibility and lifestyle factors. He also shares the serendipitous way Esper came into the picture and how it’s helped PORTL transform its business.

• 1:28 - How the fitness industry has changed
• 5:30 - How PORTL found their niche in the device market
• 7:50 - Unique features of the PORTL mirror
• 14:57 - PORTL’s custom hardware design journey
• 16:38 - How working with Esper impacted PORTL
• 19:40 - Where the connected fitness industry is going

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Kelsey Tempel is a Senior Product Manager at Sonos, a wireless home sound system that fills your home with brilliant sound, room by room. Kelsey comes on the show to dive into all things product development like how to stay focused on your customer through the development process and how to find innovation even with an established product. She discusses what makes Sonos so unique and how they’ve adapted to significant changes like the prevalence of the cloud and covid. She highlights the importance of automation and rapid iteration in product update cycles and shares what skills she thinks make the best product developers successful.

• 1:09 - How Kelsey got into product development
• 6:40 - What makes Sonos different and innovative
• 11:50 - Best ways to identify customer pain points and evolve a product
• 12:55 - Impact of Covid at Sonos
• 15:20 - Role of automation and rapid iteration in product development
• 18:44 - How to keep innovation going as a product leader 

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Rashid Galadanci is the Co-founder and CEO of Driver Technologies, a mobile app that turns your phone into an AI-powered dash cam to help you stay safe and save money. In this episode, Rashid discusses how Driver uses computer vision to see the world using your just phone and deliver the next generation of mobility safety. He highlights new premium services and features, including real-time safety alerts, gas discounts, and roadside assistance, so you’re covered from the minute you get into your car. He reminisces on his diverse career, from grass-fed beef to fintech to solar energy, and how he’s always been focused on giving underserved communities better access to technology.

• 1:19 - Overview of the Driver Technologies app
• 3:07 - How Rashid got into the tech world
• 10:12 - Driver Technologies premium features
• 17:14 - Data privacy and security for Driver Technologies’ users
• 21:38 - How Driver Technologies helps drivers better work with insurance companies 
• 23:14 - Where innovation is pushing the tech industry

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Robby Hamblet is the founder and CEO of Teal Communications, which gives you the freedom to choose the network you want within one eSIM platform you control. In this episode, Robby discusses how other eSIM platforms have fallen short despite being around for decades and the ways TEAL’s solution fills the gaps. He highlights the increasing importance of solving roaming and data legislation complexities as the world gets bigger and smaller simultaneously and reflects on the security challenges within IoT. He enlightens Sudhir about innovative new devices like ground roving drones and laser shooting Zambonis. He grew up tinkering with cellphones and had a Blackberry until 2021, so you know he knows his stuff.

• 2:00 - How Robby got into mobility and the telco industry
• 5:30 - Overview of TEAL’s platform and what makes it unique 
• 11:41 - Innovative customer use case examples
• 14:00 - What motivated Robby to create TEAL
• 16:32 - Important skills when you’re leading a company
• 18:10 - Challenges of IoT security

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Arpan Desai is the CTO of Ordermark, which helps restaurants take charge of their online ordering. He joins the podcast to talk about the true innovation that lead to the development of Ordermark and Nextbite. He explains how the platform enables restaurants to grow their business, even in hard times like the pandemic, and how they can scale with delivery partners without the operational overhead. He describes the partnership Ordermark and Esper have created and the tricky situation Esper was able to help them find a solution for. And most importantly, he reminds us all that faxes still exist and security is never something to sleep on.

• 1:32 - How Ordermark and Nextbite empower restaurants to grow their business
• 4:25 - How Esper helped Ordermark find true flexibility with their device management
• 6:23 - Effects of the pandemic and trends that will live on past it
• 8:22 - Where Ordermark falls on the DevOps maturity model
• 9:43 - The importance of moving security to the beginning of the development cycle
• 10:48 - What’s next for Ordermark and Nextbite

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Ray Riley is the Co-CEO of Progress Retail, a retail operations and learning platform focused on the development of front-line retail teams of the future. A lifelong retailer, Ray describes the revolution reshaping brick-and-mortar stores into customer education centers. He discusses how talent drains, outdated tools, and undocumented legacy knowledge have created the need for innovative yet practical applications of technology in stores. He explains how tools, such as Progress Retail, can help turn brick-and-mortar environments into deeper customer engagement channels and drive innovation in an industry not traditionally known for it. Listen in to reminisce about floppy disks and hear proof that quitting college isn’t always a bad idea.

• 1:05- The main problems Progress Retail solves for retailers
• 3:55- How the landscape for brick-and-mortar retailers is changing 
• 8:50- Role technology and devices currently play in the retail industry
• 11:30- How Progress Retail is helping to solve the technology gap in retail
• 20:07- How technology will evolve for the in-store retail environment

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Devin Miller is the co-founder and CEO of SecureSave, an employer-matched emergency savings account that enables employees to feel more financially secure. A veteran start-up executive, Devin joins the show to discuss his latest company SecureSave and how it’s changing what financial security looks like. He explains the best ways to enable your innovations from devices to agile processes like DevOps to focused product development. He shares his personal framework for fostering innovation, and how falling in love with the problem and turning creativity into a muscle have contributed to his repeated success. This episode is full of memorable sports analogies, insights into the high-stakes world of FinTech, and steal-worthy advice.

• 1:10 - How apps and devices have changed over the years and how they are making our lives better.
• 0:59- What SecureSave does and what makes it unique
• 7:38- What drives adoption for SecureSave
• 10:15- Devin’s entrepreneurial framework
• 16:32- FinTech trends
• 23:52- Best practices for software development

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing

Andy Vitus is a long-time investor with Scale VP and an Esper board member. In this episode, Andy goes deep on what’s causing fundamental shifts in tech and the ways our world is becoming more connected. He explains the crucial relationship between software and devices- how both have evolved and the challenging dichotomy that exists between them. He then takes us to the bleeding edge of technology and highlights the device innovations catching his attention, from AI-enabled doorbells to warehouse robotics to quickly configurable rockets. Click play for the fascinating conversation, keep listening for the stories from two guys who remember a time before the internet.

• 1:10 - How apps and devices have changed over the years and how they are making our lives better.
• 8:26 - Why innovating on software and bringing those innovations to devices in a faster cadence is so important.
• 12:18 - Andy talks about his recent investments and what technologies are on the horizon
• 18:00 - The DevOps mindset needed to successfully deploy software rapidly to devices at scale.
• 23:00 - Why security is more than enough reason to use DevOps for devices.

There’s A Device For That is hosted by Sudhir Reddy, SVP of Engineering, of Esper. For more about Esper, visit us.

Esper enables next-gen device management for company-owned and managed tablets, kiosks, smart phones, IoT edge devices, and more.

Esper is on a mission to power exceptional device experiences by revolutionizing the way companies manage their device fleets. Through advanced capabilities, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond — Where workflow automation is standard, re-provisioning is a thing of the past, and managing by exception unlocks unprecedented operational efficiency. Try Esper's MDM software today.

New from the Esper blog:

• Edge AI
• Edge devices & edge computing