There are at least a dozen things that can go wrong on a sales call during the first 10 seconds— and that’s BEFORE you even start pitching yourself or your product. Some of these mistakes just sneak up on you, but some are big obvious blunders. Either way, the effect is the same: you find yourself stuck in the low-status position, probably for the rest of the call. It’s nearly impossible to convince someone of anything from the low-status position. In this episode I speak with Carmine, a phone sales expert who has conducted over 10,000 sales calls and sold over $50 million worth of products and services by phone. We explore just about everything that can go wrong on a call and outline specific strategies you can use to avoid the mistakes and start each of your sales calls out from a position of power and strength.