Rob, a veteran in his 70's, was a caretaker for his wife for years. He is still grieving her death when he receives a call from a woman claiming to be from social security. The woman tells Rob that his social security number has been used to defraud multiple banks and there is a warrant out for his arrest. Even more troubling for Rob, the woman tells him that he will need to get all new identification cards. Rob has been looking forward to taking his special needs daughter on a much needed vacation and worries he won't be able to get a new license in time for the trip. In a frenzied state, he begins to comply with the instructions of the woman on the phone. But as her directions get stranger, Rob begins to question if he's doing the right thing. He realizes that he may be the victim of a scam. Unfortunately, by this time the scammers have already emptied out Rob's savings account. Rob is distraught as this means he'll have to cancel his trip with his daughter. But, just when he's about to lose all hope, Rob's community steps in to help.