Ian sits down with ex-McKinsey Executive Coach Jess Yuen to explore critical leadership topics including performance management, strategic thinking, and coaching. Drawing from her extensive experience as a former Chief People Officer and McKinsey consultant, Jess breaks down multiple approaches to executive coaching, shares frameworks for giving effective feedback, and discusses how to handle both high performers and underperformance. The conversation culminates in valuable insights about strategic thinking, where Jess shares two key hacks for leadership development. Throughout the episode, Jess emphasizes the importance of clear communication, intentional culture building, and taking time to step back and view challenges from a higher vantage point.