In this episode of The Unknown Knowns, Dr Angela Lewis explores why some of the most persistent problems resist simple solutions.

Rather than focusing on individual events or decisions, Angela examines how systems shape behaviour, outcomes and risk. From organisational challenges to geopolitical crises, she explains how feedback loops, incentives and interconnected relationships can create patterns that are difficult to see when we focus only on immediate causes.

The episode explores why well-intentioned interventions can produce unexpected consequences and how adopting a systems perspective can help leaders, analysts and decision-makers better understand complexity. By stepping back from individual events and examining the broader environment, we can often identify the forces truly driving change.

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