In this breakdown, Byron Lazine shares real-world insights from a phone conversation between an Agent and a Zillow lead. They dive deep into the critical moments of the call to show you how to maximize your chances of securing appointments and listings. Here's what you'll learn:

The Winning Tactic Matthew Used: How he stayed calm and confident when a lead revealed two potential listings.

When to Stop Selling and Start Listening: Identifying the exact moment to lock in the appointment without overselling.

Crafting the Perfect Follow-Up: What to say to leave leads feeling understood and confident in your ability.

What NOT to Do on the Call: The pitfalls of over-explaining and how to keep your conversations tight and focused.

Handling Common Lead Frustrations: How to address the pain points of buyers who feel ignored or misunderstood by other agents.

Greg’s Go-To Phrase for Unexpected Questions: A simple, effective way to redirect and build trust on the spot.

This session is packed with actionable advice to help you confidently take control of every buyer lead call and turn it into an opportunity. Whether you’re dealing with first-time buyers or seasoned sellers, these insights will transform your conversations and set you apart.

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