This is Your Life

This is Your Life

By Michael HyattBusiness
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This is Your Life episodes

  • What to Do with Difficult Clients [Podcast S08E13]
    Welcome to Season 8, Episode 13 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss what to do with difficult clients.



    If you’ve ever been in a service-oriented business, you have likely dealt with the “high-maintenance client.” This is the person who has unreasonable expectations and is often demanding, unrelenting, and never satisfied regardless of how hard you work to meet their expectations. In today's podcast, I give you practical advice on how to handle these situations.

    Listen to the Audio





    In this episode, you’ll discover:


    How to recognize the warning signs for high-maintenance clients.


    The importance of clear expectations (and how to establish them).


    One absolutely vital step to attracting the right kind of new clients.


    How to decide when to walk away.




    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.


    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    The Strategic Relationship Matrix (Downloadable PDF Illustration)




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    30 min
  • Do You Really Want Work-Life Balance? [Podcast S08E12]
    Welcome to Season 8, Episode 12 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss the surprising alternative to achieving work-life balance.



    There are more demands on our time and attention than ever before. Is it even possible to be successful in both your professional and personal life? I think so. In today's podcast, we give you five suggestions for aligning your home and work life with your highest values.

    Listen to the Audio





    In this episode, you’ll discover:


    How to get crystal clear on your priorities.


    The appointments that you probably aren't setting (but should be).


    Key steps to aligning your practice with your priorities.


    How to determine your non-negotiables, and give them first place in your schedule.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Your Total Productivity Makeover -FREE video series designed to help you achieve more by doing less. Registration will only be open through September 18, 2016, so register now!
    Inspired Life -Michele's mastermind group for women in business.




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    36 min
  • How to Quickly Create Killer Blog Posts [Podcast S08E11]
    Welcome to Season 8, Episode 11 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss 7 steps you can take to quickly create killer blog posts.



    Those of us who invest our time in crafting original blog content want to make sure that our investment has a good return. We want to provide great content, but we have limited time. In today's podcast, we give you a seven step system for getting the most traction for your blogging efforts.

    Listen to the Audio





    In this episode, you’ll discover:


    The ONE thing you have to get right (or nothing else in your article matters).


    How to make your posts easy for your audience to scan and digest.


    Why photos and design make a difference (and what you need to do to improve them).


    The best way to end every blog post so the conversation continues.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    How to Write Magnetic Headlines
    Free Stock Photo Sites




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    41 min
  • 8 Secrets to Escape the Overwhelm [Podcast S08E10]
    Welcome to Season 8, Episode 10 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss how to reclaim your sanity when you're overwhelmed.



    We all get overcommitted from time to time. It happens. Whether you find yourself in that place today or not, we have 8 secrets to help you better understand the dynamics that get us overwhelmed and what to do when it happens.

    Listen to the Audio





    In this episode, you’ll discover:


    How to know when you've taken on too much and need to scale back.


    The ONE thing you can do when you don't know what else to do (it will make all the difference).


    How to prepare for and institute a calendar triage.


    Something that matters more than you can imagine, but gets less attention than it deserves. (Fix it and you'll be on the fast track out of overwhelm!)






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Free to Focus Productivity Summit Register now! These interviews with some of the world's leading productivity experts will only be available September 1-8, 2016.




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    32 min
  • Happy People Are More Magnetic [Podcast S08E09]
    Welcome to Season 8, Episode 9 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss how to become a happy, magnetic person.



    I want to be a happy person that other people want to be around. But that doesn’t happen by accident—it’s intentional. In today's episode, we give you 7 steps to develop the kind of magnetic presence driven by true happiness.

    Listen to the Audio





    In this episode, you’ll discover:


    One surefire way to get people to like you—every time!


    The first place you need to look for happiness.


    The meaning (and importance) of an "Identity Shift."


    How your choice of words can gather people to you, or scatter them.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Free to Focus Productivity Summit Register now! These interviews with some of the world's leading productivity experts will only be available September 1-8, 2016.




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    36 min
  • How to Lead in the Face of Criticism [Podcast S08E08]
    Welcome to Season 8, Episode 8 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss how to lead in the face of criticism.



    Criticism is inevitable, especially as your success and business grow. In today's episode, we give you four foundational truths to remember so you can remain grounded and refuse to take offense.

    Listen to the Audio





    In this episode, you’ll discover:


    The vital step in discerning between what you can and can't control.


    How offenses can actually be good for us (seriously, it's true).


    Why people criticize you in the first place.


    How to fight the impulse to lash out and defend yourself against faulty assumptions.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Blog Post: Setup Self-Hosted Wordpress Site




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    43 min
  • Encore Episode: Getting the Most Out of Evernote [Podcast]
    In this episode, Stu McLaren (who filled in for my regular cohost Michele Cushatt) and I discuss how to get the most out of Evernote.



    Evernote is a cloud-based, information organization app. But you probably knew that, right? The system already boasts over 100 million subscribers. Why? Because it’s the one of the few apps almost no one can outgrow—I find new uses for it all the time. Here are twelve you may not have considered. They’re a little unconventional, but they save me time, trouble, and a lot more.

    Listen to the Audio



    Watch the Video



    In this episode, you’ll discover:


    The best way to manage your email list subscriptions.
    How to capture and recall small but important details without even typing a note.
    The most effective way to archive important emails you receive.
    A simple way to organize research and resources for content creation.
    How to use Evernote to prepare for meetings.




    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    The App: Get Evernote
    List example: My packing list
    Blog posts: All my Evernote posts


    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.
    36 min
  • Do You Want to Wow Your Customers? [Podcast S08E07]
    Welcome to Season 8, Episode 7 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss how to wow your customers.



    Today’s marketplace is more noisy and competitive than it’s ever been. If you want to capture—and keep—your audience’s attention, wow needs to be a part of your business plan. In today's episode, we give you 5 questions you can ask yourself to jumpstart the wow factor in your own business.

    Listen to the Audio





    In this episode, you’ll discover:


    Tips for identifying the wow opportunities in your products or services.


    Why you MUST care about the way your customer feels about their interaction with your organization.


    The relationship between expectations and wow experiences.


    What you can expect if you leave your customers disappointed (and how to avoid it).






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Blog Post: Setup Self-Hosted Wordpress Site




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    33 min
  • So You’re Crazy-Busy [Podcast S08E06]
    Welcome to Season 8, Episode 6 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss how to reclaim much-needed free time when you feel like you have none.



    In his excellent book on margin, Richard Swenson, M.D. describes margin like this: “Margin is the space between our load and our limits. It is the gap between rest and exhaustion, the space between breathing freely and suffocating.” In today's episode, we give you 6 ways to build more margin into your life.

    Listen to the Audio





    In this episode, you’ll discover:


    The REAL problem with your schedule (it's brutal but true).


    What you must realize before you can change.


    A tool (and a strategy) to jump-start your progress.


    How to find the help you need for a tailored solution to your calendar woes.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Free Ebook: Shave 10 Hours Off Your Workweek
    PDF: My Ideal Week
    Blog Post: Setup Self-Hosted Wordpress Site
    Book: Margin




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    37 min
  • How to Conquer Your Email Inbox [Podcast S08E05]
    Welcome to Season 8, Episode 5 of the This Is Your Life podcast. In this episode, Michele Cushatt and I discuss a proven process for conquering your email inbox.



    Every day we’re bombarded with emails from friends, family, co-workers, employers, customers, companies, schools, potential clients, credit card companies, etc. It can be overwhelming and seemingly impossible to stay on top of. Email can either be a total nightmare or a indispensable productivity tool. In today's episode, we give you the proper steps to take control of it.

    Listen to the Audio





    In this episode, you’ll discover:


    How people just like you are overcoming the overwhelm associated with email.


    One quick little strategy that will save you dozens of hours.


    Keyboard shortcuts (and other tips) to boost your productivity and get you out of your inbox.


    Why creating dozens of email folders is a waste of time (and what to do instead).


    How to know when it's time to declare email bankruptcy.






    Read the Transcript

    You can download a complete, word-for-word transcript of this episode here, courtesy of Ginger Schell, a professional transcriptionist, who does all my transcriptions.

    Join the Conversation

    My favorite part of doing these podcasts is participating in the conversation they provoke. Each week, I ask one question. This week, it is this:



    Explore Additional Resources

    In this episode we mentioned the following resources:


    Free Ebook: Shave 10 Hours Off Your Workweek
    Website: Unroll.me
    App: Sanebox
    App: Keyboard Maestro




    About Us

    Michael Hyatt is the author of the New York Times, Wall Street Journal, and USA Today bestseller, Platform: Get Noticed in a Noisy World. Recognized by magazines like Forbes and Inc as an important online marketing and leadership expert, he’s also the founder of Platform University and 5 Days to Your Best Year Ever. Read more about him here.

    Michele Cushatt is a popular speaker and author. Follow her on Facebook, Twitter, or her blog. She’s a three-time cancer survivor with a powerful, personal story. Listen to it here or read about it in her memoir, Undone: A Story of Making Peace with an Imperfect Life.

    Subscribe to the Podcast

    If you have enjoyed this podcast, please subscribe:


    Share the Love

    If you enjoyed the show, please rate it on iTunes and write a brief review. That would help tremendously in getting the word out and raising the visibility of the show.

    29 min

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