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From $150K to 15× Profit with Systems & Reviews | Built Local Podcast

What happens when a young entrepreneur realizes he’s no longer the best person to run his own company? In this episode of the Built Local Podcast, I sit down with Tim Jordan, owner of SG Window Tint (https://sgwindowtint.com) and co-founder of Service Catalyst (https://thecatalystcommunity.com).

Tim shares how he and his wife scaled SG Window Tint from a $150K company into a multi-location service business generating millions—by installing systems, tracking KPIs, and focusing on people. You’ll hear how he transitioned from operator to visionary, why hiring a 23-year-old integrator was the best decision he ever made, and why Google reviews are the new digital currency for service businesses.

We also dive into his experience running a 100-employee flower shop, the lessons learned about leadership and culture, and how Service Catalyst is now helping other entrepreneurs stop working 70-hour weeks and start making it to their kids’ soccer games.

If you’re in the home service industry—or just want to hear an inspiring story about growth, humility, and building systems—this episode is for you.

Timestamps

0:00 Intro – Tim’s embarrassing realization
2:15 Meet Tim Jordan & SG Window Tint
6:20 Lessons from running a 100-employee flower shop
11:05 How to decide what problem to fix first
15:40 Google reviews & GBP as local SEO currency
21:30 Tools Tim tried for reviews (and what actually worked)
26:45 Scorecards & KPIs for service businesses
31:15 Scaling SG Window Tint from $150K to multi-location
36:00 Visionary vs Integrator – hiring a 23-year-old leader
40:10 Service Catalyst & final advice
41:36 Closing

About SG Window Tint

SG Window Tint has been serving Colorado since 2008, offering commercial, residential, and automotive window tinting. Trusted by CU Boulder, Denver Broncos players, and thousands of homeowners, SG Window Tint has built its reputation on quality, systems, and customer care. Learn more at https://sgwindowtint.com

About Service Catalyst

Service Catalyst is a peer mentorship community for service business owners. Built by active entrepreneurs, it helps owners install systems, grow profitably, and reclaim their time without sacrificing family and balance. Learn more at https://thecatalystcommunity.com