Built Local

💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/

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Emily from Big Business Scoopers shares how she took over her family’s New Jersey pooper scooper business, started in 2003, and now serves 400+ recurring customers across three service areas. She explains why she raised prices and tightened her routes even though she knew she’d lose customers, how she survived losing two scoopers in one week, and why customer care and community events drive her growth. She also reveals how Review Harvest helped take Big Business Scoopers from 60–70 Google reviews in May to nearly 200.

Check them here:
https://www.bigbusinessscoopers.com/
https://www.instagram.com/bigbusinessscoopers
https://www.facebook.com/bigbusinessscoopers/

What This Video Covers
🏡 Taking over and growing a 20+ year family pet waste removal business
🗺️ Spotting when your routes get messy and tightening them for better route density
👥 Surviving a sudden staffing crisis and hiring three new scoopers fast
💰 Why a small price increase can double your profit, even if some customers leave
🤝 The “happy goodbye” and handling cancellations professionally
🐶 Using pet adoption events and local pet businesses to drive referrals
❤️ Keeping customers for years with fast, warm, personal customer service
⭐ How Review Harvest grew Big Business Scoopers from 60–70 reviews to nearly 200

Timestamps
00:00 — Surviving a staffing crisis
00:47 — Meet Emily from Big Business Scoopers
01:12 — How Emily’s family got into poop scooping
04:44 — From temporary helper to owner
05:49 — Commuting to scoop and launching South Jersey
08:03 — From paper binders to 400+ customers
10:01 — Signs it’s time to tighten routes and raise prices
11:34 — How routes get messy over time
15:01 — Restructuring routes while hiring three scoopers
17:06 — Doing the next thing under pressure
18:44 — Knowing when to raise prices
20:30 — Why a 10% price increase can double your profit
21:50 — Why you shouldn’t fear losing customers
23:17 — The happy goodbye
24:08 — Where Big Business Scoopers gets customers
25:37 — Restarting Google Ads
26:17 — Pet adoption events and community marketing
29:09 — Building relationships with local pet businesses
30:24 — Doing one marketing channel well
32:05 — Keeping 400+ customers happy
36:22 — Part business owner, part therapist
37:31 — Common poop scooping misconceptions
39:55 — Emily’s Review Harvest experience
41:55 — Where to connect with Big Business Scoopers

#PooperScooper #PetWasteRemoval #DogPoopRemoval #HomeServiceBusiness #FamilyBusiness #BusinessGrowth #Pricing #CustomerRetention #RouteDensity #CustomerService #Hiring #LocalMarketing #GoogleReviews #ReviewHarvest #Entrepreneurship #BigBusinessScoopers

💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/

⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt

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Cody, owner of HangSnap, shares how he grew his lawn care business to 150+ clients with door hangers, yard signs, and Google reviews. He then built HangSnap, a done-for-you door hanger platform. HangSnap recruits local canvassers, targets the neighborhoods you pick on a map, and gives you photo proof of every door. Cody covers door hanger design, offers that convert, targeting, and using door hangers to build route density.

Check them here:
https://hangsnap.com/

What This Video Covers
🚪 Why door hangers stand out when Facebook ads and mailboxes are crowded
🗺️ Targeting specific neighborhoods instead of blasting a whole city
📸 Getting photo proof that every door hanger was delivered
👥 Running door hanger campaigns without hiring and managing a canvassing team
🎯 What makes a high-converting door hanger: headline, branding, and offer
🔁 Why consistency and repeated touches beat one-time blasts
🚛 Using door hangers to fill gaps in your routes and improve profitability
⭐ Why door hangers, yard signs, and Google reviews were Cody's three pillars of growth

Timestamps
00:00 — Why door hangers still work
00:44 — Meet Cody from HangSnap
01:17 — How Cody got his first lawn care clients
03:06 — From lawn care to HangSnap
04:30 — Building a software platform with AI
05:33 — How HangSnap recruits canvassers
06:44 — How the HangSnap process works
08:34 — Mapping your target neighborhoods
09:10 — What a door hanger campaign costs
10:04 — Which industries see the best results
12:45 — What makes a high-converting door hanger
14:22 — Consistent branding and multiple touches
15:05 — Offers that work on door hangers
15:58 — Why volume and frequency matter
17:27 — Hyper-local targeting vs. Facebook ads
19:20 — Saturating a few neighborhoods vs. spraying everywhere
20:12 — Building route density with door hangers
21:48 — Five-arounds and freeing up your crew
24:17 — How canvassers cover a neighborhood
26:44 — How to get started with HangSnap

#DoorHangers #LocalMarketing #GuerrillaMarketing #HomeServiceBusiness #LawnCare #PressureWashing #PestControl #PetWasteRemoval #LeadGeneration #RouteDensity #SmallBusinessMarketing #GoogleReviews #ReviewHarvest #Entrepreneurship #HangSnap

💸 Get More Customers From Google: https://www.reviewharvest.com/local-authority/

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William from Swoop Scoop shares how he grew a pooper scooper company from zero to 2,700 customers across multiple states. He covers Facebook and Google ads, yard signs, hiring, pay for performance, annual billing, price increases, upsells, and premium positioning. He also explains why he founded Poop Scoop Millionaire and how Review Harvest makes it easy to collect reviews as Swoop Scoop opens new locations, with 1,600+ reviews and counting.

Check them here:
https://swoopscoop.com/
https://www.skool.com/poop-scoop-millionaire
https://www.youtube.com/@poopscoopmillionaire

What This Video Covers
🚀 Growing a pet waste removal business from 0 to 2,700 customers
📈 Using Facebook ads, Google ads, SEO, truck wraps, and yard signs to build a marketing flywheel
🎯 What to focus on to grow from 15 customers to 100+
👥 Hiring, training, and paying scoopers on performance
💰 Using quarterly and annual billing to boost cash flow and reduce churn
📬 Raising prices without losing customers
🏆 Positioning as the premium, least risky company in your market
⭐ How Review Harvest keeps reviews coming in as Swoop Scoop opens new locations

Timestamps
00:00 — The brutal early days
00:19 — Meet William from Swoop Scoop
00:58 — How William got into pooper scooping
02:27 — Getting the first customers
03:51 — Professionalizing the business
04:56 — Top marketing channels and the flywheel
05:33 — Growing from 15 to 100+ customers
06:47 — Current customer count and growth goals
07:13 — How Poop Scoop Millionaire started
08:24 — Biggest mistakes and growth plateaus
10:25 — What makes a business partnership work
11:36 — Hiring and training for scale
12:53 — Recruiting and pay for performance
14:28 — The customer journey from ad to recurring client
16:21 — How to raise prices without losing customers
17:13 — Keeping customers happy and reducing churn
18:36 — When to add upsells
19:56 — The future of the pet waste removal industry
20:49 — The marketing moves that paid off most
22:27 — Reactivation campaigns that work
23:47 — Positioning as the premium, least risky option
25:41 — William's Review Harvest experience
26:07 — Where to connect with William

#PooperScooper #PetWasteRemoval #DogPoopRemoval #HomeServiceBusiness #BusinessGrowth #Marketing #LeadGeneration #FacebookAds #GoogleAds #Hiring #CustomerRetention #GoogleReviews #ReviewHarvest #Entrepreneurship #SwoopScoop #PoopScoopMillionaire

⭐️ Get More Google Reviews on Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

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From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month.

Check Derek here:
https://www.facebook.com/PooPatrolWI/#
https://www.poopatrol608.com/


What This Video Covers
💩 How Derek started a dog poop scooping business during COVID
📈 Turning 40 spring cleanups into 180 recurring customers
📱 How consistent Facebook posting and referrals drove growth
🚗 Growing a business after being hit by a car
👥 Hiring employees and transitioning to payroll
🎯 Responding to leads within 30 minutes and selling through problem-solving
⭐ Growing from ~35 to 114+ Google reviews in just over 30 days
🌐 Using customer reviews and a website to strengthen local marketing

Timestamps

00:00 — Getting laid off and discovering dog poop removal
00:59 — How Poop Patrol got started
03:26 — The Facebook post that generated 40+ spring cleanups
04:52 — Growing from 18 to 180 recurring customers
07:50 — Turning a side hustle into a real business
11:14 — Derek gets hit by a car and worries about his customers
14:53 — Growing the team and hiring employees
16:47 — Facebook, referrals, and paid ads
18:05 — How Derek responds to new leads
20:08 — Keeping customers happy through communication
22:35 — Review Harvest results
24:14 — Going from 35 to 114+ Google reviews
24:46 — Building a website for the business

#DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759

In this episode of The Local Podcast, Clay interviews Chris Reents, the founder of Rover Scoopers, a fast-growing pet waste removal company serving the Portland metro area. With over 20 years in the tech world, Chris shares how he transitioned from corporate life and a stressful junk-hauling business into the booming poop-scooping industry—and how he built a scalable, system-driven operation from scratch.

Chris breaks down the realities of running a profitable pet waste removal business, including route planning, advertising, sweep-and-go automations, customer retention, building trust, and managing seasonal fluctuations. Clay also dives into how Google reviews and consistent online reputation management can accelerate growth for local service businesses.

Whether you're an aspiring scooper, an active operator, or a local business owner searching for marketing clarity, this episode is packed with insights, mindset shifts, and practical business strategy.

About Roover Scoopers
Website: https://roverscoopers.com/
Facebook: https://www.facebook.com/profile.php?id=61567136984335
Instagram: https://www.instagram.com/rover.scoopers/
Youtube: https://www.youtube.com/@RoverScoopers/shorts

🔥 What This Episode Covers

• Chris’s journey from tech to service entrepreneurship
• Why poop scooping is more scalable and less stressful than junk hauling
• How he launched his business on January 1st and hit 100+ clients
• Seasonal trends and the realities of the “spring rush”
• Route building across a major metro and how density compounds
• Ad strategy: Facebook, YouTube, omnipresent campaigns, and creative refreshes
• Sweep & Go + HighLevel workflow for automations
• Customer psychology, common misconceptions, and the REAL value of waste removal
• Handling negativity online and responding with kindness
• How reviews impact rankings and conversions
• Fear of scaling and how to invest confidently in growth
• What newcomers need to know before starting a scooper business
• Building toward 300 clients and scaling beyond
• Clay’s breakdown of how Review Harvest accelerates local business success

⏱ Timestamps
00:00 – Meet Chris Reents from Rover Scoopers
00:20 – Chris’s background & transition from tech
00:51 – Discovering the poop-scooping industry
02:10 – Scooping vs. junk hauling
03:39 – Starting the business & early systems
04:05 – First jobs and the “spring rush”
05:18 – Client growth and marketing strategies
06:57 – Portland market breakdown
07:08 – Route planning & density
08:43 – Challenges of scaling
09:12 – Advertising strategy & ad spend
10:06 – Using Sweep & Go + HighLevel
12:15 – Learning ads & running YouTube/Facebook campaigns
13:03 – Why video ads convert better
16:35 – Seasonal performance shifts
17:19 – Common misconceptions about scooping
18:48 – Customer value stories
20:01 – Chris’s most meaningful client experience
21:17 – Review Harvest’s impact on growth
22:42 – Customer service, kindness & community
25:06 – Seasonal challenges & scaling fears
26:33 – Preparing for growth & hiring
27:23 – Review Harvest dashboard insights
28:42 – Why Google reviews matter
30:00 – Future goals & scaling to 300 clients
31:49 – Advice for new scoopers
32:48 – Reinvesting for consistent growth
34:19 – Final thoughts

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Rick from The Poop Valet shares how he grew a pet waste removal business from 1 client to 100+ recurring customers and nearly 240 Google reviews through branding, networking, exceptional communication, and smart systems. He also breaks down how Review Harvest helped accelerate his review growth, why pricing and AI-friendly website content matter, and how he's using AI to build a more automated business.

Check Rick here:
https://www.thepoopvalet.ca/
https://www.facebook.com/ThePoopValet
https://www.instagram.com/ThePoopValet
https://www.youtube.com/@UCAiuvU8X5AT9FKk2T-mlk_A 

What This Video Covers
🐕 From disability to building a successful poop scooping business
📰 How one local newspaper story brought 12–13 new clients overnight
🖊️ The simple branded pen strategy that keeps his business top-of-mind
🤝 How networking, BNI, Chamber events, and local partnerships drive growth
⭐ Growing from under 100 to nearly 240 Google reviews with Review Harvest
🌐 Why adding pricing, FAQs, and structured data can improve AI/LLM visibility
🤖 How a non-technical business owner is using Claude and AI to automate his business
📞 The #1 advice for new pet waste removal businesses: communicate and answer the phone

Timestamps

00:00 — From disability to starting a poop scooping business
01:51 — Discovering the pet waste removal opportunity
02:47 — First client and the newspaper story that changed everything
03:58 — Getting early customers through Facebook groups
05:41 — Branding, networking, and local community marketing
07:07 — Why branding became a growth strategy
07:49 — Communication and the “Poop Report”
08:49 — Hiring and rewarding great employees
10:05 — Educating customers about pet waste removal
11:45 — Future goals and building a business that runs without you
13:38 — Automating ads and rebuilding the website with AI
15:16 — Why putting pricing on your website matters for AI search
18:25 — Rick's first steps into using AI
20:32 — Networking and Chamber of Commerce strategy
22:46 — How to get more from networking events
23:49 — The branded pen marketing strategy
25:02 — Rick's Review Harvest results
26:33 — Google reviews and local rankings
27:57 — Rick's advice for new pet waste removal businesses

#PetWasteRemoval #PoopScoopingBusiness #PetWasteBusiness #GoogleReviews #ReviewHarvest #LocalBusinessMarketing #SmallBusinessGrowth #BusinessAutomation #AIForBusiness #LocalSEO #GoogleBusinessProfile #PetWasteRemovalBusiness #Entrepreneurship #BusinessBranding

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759

From getting laid off during COVID to building 180 recurring customers, Derek from Poo Patrol shares how one Facebook post launched his dog poop removal business—and how Review Harvest helped him go from roughly 35 to 114+ Google reviews in just over a month.

What This Video Covers
💩 How Derek started a dog poop scooping business during COVID
📈 Turning 40 spring cleanups into 180 recurring customers
📱 How consistent Facebook posting and referrals drove growth
🚗 Growing a business after being hit by a car
👥 Hiring employees and transitioning to payroll
🎯 Responding to leads within 30 minutes and selling through problem-solving
⭐ Growing from ~35 to 114+ Google reviews in just over 30 days
🌐 Using customer reviews and a website to strengthen local marketing
Timestamps

00:00 — Getting laid off and discovering dog poop removal
00:59 — How Poop Patrol got started
03:26 — The Facebook post that generated 40+ spring cleanups
04:52 — Growing from 18 to 180 recurring customers
07:50 — Turning a side hustle into a real business
11:14 — Derek gets hit by a car and worries about his customers
14:53 — Growing the team and hiring employees
16:47 — Facebook, referrals, and paid ads
18:05 — How Derek responds to new leads
20:08 — Keeping customers happy through communication
22:35 — Review Harvest results
24:14 — Going from 35 to 114+ Google reviews
24:46 — Building a website for the business

#DogPoopRemoval #PoopScoopingBusiness #PetWasteRemoval #LocalBusiness #SmallBusiness #Entrepreneurship #GoogleReviews #ReviewHarvest #LocalMarketing #FacebookMarketing #BusinessGrowth #RecurringRevenue #DogWasteRemoval #HomeServiceBusiness #PoopPatrol

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759

How did one tree service business grow from around 40 Google reviews to nearly 300 in less than a year? In this episode, Jeff from Adam's Apple Tree Service shares how buying an established tree company, improving customer experience, leveraging Google reviews, and using smart systems helped them dominate local search. Learn practical tips for growing a home service business, avoiding costly mistakes, improving customer satisfaction, and generating more referrals.

What This Video Covers

🌳 How Jeff successfully took over and grew an existing tree service business
⭐ How 200+ new Google reviews boosted local SEO and Google rankings
📈 Proven strategies for generating referrals and repeat customers
🪵 Common tree care mistakes homeowners should avoid
💰 Lessons on pricing jobs correctly and avoiding costly underbids
📅 Managing seasonality in a home service business
🤝 Building a customer experience that creates five-star reviews
📲 Using automation and Jobber CRM to streamline operations

Timestamps

00:00 Biggest challenges of growing a tree service business
00:23 Meet Jeff from Adam's Apple Tree Service
00:38 Buying an existing tree service company
02:36 First business improvements after the acquisition
04:29 Advice for buying a home service business
05:35 Biggest mistakes homeowners make with tree care
07:26 How Review Harvest helps businesses get more Google reviews
07:42 What happens when trees are pruned incorrectly
08:23 Signs your trees need professional attention
09:17 How to consistently deliver five-star customer service
10:48 Growing through Google reviews, SEO, and referrals
12:14 The biggest challenge: seasonality in tree service
14:46 Adam's Apple Tree Service customer journey walkthrough
18:16 Costly estimating mistakes every contractor should avoid
20:34 Future plans for expanding tree care services
22:01 Results after using Review Harvest for nearly a year
25:11 Jeff's best business growth advice for home service owners
26:15 Final thoughts and closing

Hashtags

#TreeService #Arborist #GoogleReviews #ReviewHarvest #LocalSEO #HomeServiceBusiness #SmallBusiness #GoogleBusinessProfile #CustomerReviews #BusinessGrowth #LeadGeneration #Jobber #LocalMarketing #TreeCare #Entrepreneurship

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759

How do you grow a poop scooping business to 75 recurring customers while still working a full-time job? In this interview, Justin Brock of Pet Waste Pros shares exactly how he built his business using SEO, Google Business Profile optimization, customer communication, and consistent execution instead of chasing shortcuts. Learn his biggest mistakes, how he landed commercial clients, why Google reviews changed his business, and the mindset that helped him grow steadily while balancing a career in insurance.

What This Video Covers
🚀 How Justin grew to 75 recurring poop scooping clients while working full-time
🌐 Using SEO & Google Business Profile instead of relying on Facebook ads
📞 Why getting prospects on the phone dramatically increased close rates
💼 Landing commercial accounts and building credibility with property managers
⭐ How Google reviews accelerated business growth with Review Harvest
👥 Hiring lessons, customer retention strategies, and communication tips
📈 Common mistakes new home service businesses should avoid
🐢 The "Tortoise Method" for building a sustainable business over time
Timestamps

00:00 Intro & Justin's journey into the poop scooping business
00:01:30 Discovering the business through UpFlip & getting started
00:03:45 Landing the first customer & building a website from scratch
00:04:40 Getting recurring customers through SEO & Google
00:05:50 Growing to 75 recurring clients
00:06:26 Review Harvest sponsor segment
00:07:24 Why Google outperformed Facebook Ads
00:08:56 Biggest business mistakes & bookkeeping lessons
00:10:15 Hiring challenges & why part-time help didn't work
00:11:44 Customer retention strategies & communication tips
00:13:54 Funny and unusual poop scooping stories
00:15:41 Growth goals for the next year
00:17:04 How Justin landed commercial accounts
00:18:36 Free School Community sponsor segment
00:19:37 Why Google reviews help close commercial deals
00:21:22 Commercial outreach strategy & networking
00:23:55 Following up until prospects say no
00:26:07 Why Review Harvest has been worth every dollar
00:28:40 Advice for new poop scooping & home service business owners
00:30:54 Final thoughts & outro

#PoopScooping #PooperScooper #PetWasteRemoval #HomeServiceBusiness #SmallBusiness #LocalBusiness #SEO #GoogleBusinessProfile #GoogleReviews #ReviewHarvest #CommercialCleaning #LeadGeneration #Entrepreneur #ServiceBusiness #CustomerRetention

⭐️ Get More Google Reviews On Autopilot — Start Free Today: https://link.reviewharvest.com/yt 

🧲 Join our free community for 1-on-1 help getting more customers on Google: https://www.skool.com/10-minute-marketer-6759

Austin Davis shares how his junk removal company, Firefighter Junk Removal, scaled to over 200 Google reviews in just eight months using Review Harvest. He explains how consistent review generation completely changed their visibility, helping them move from around 80 reviews to 200+ and significantly improving their local search presence. Clay from Review Harvest joins the conversation to break down how the system works behind the scenes and why it’s been such a game-changer for home service businesses.

The system automates review requests right after jobs are completed, follows up with customers who don’t respond, and even repurposes reviews into social media content automatically. Austin also explains how this level of consistency would have taken him years to build manually, but now becomes a repeatable process that drives stronger Google reviews, better Google Maps ranking, and more inbound leads for local businesses.

What This Episode Covers
• How Firefighter Junk Removal reached 200+ Google reviews in 8 months
• Why Google reviews directly impact local service business leads
• How Review Harvest automates review requests and follow-ups
• Turning customer reviews into social media content automatically
• Why most businesses fail to stay consistent with reviews
• How faster review growth improves Google Maps ranking and visibility
• Real results from using a structured review system

Timestamps
00:00 Intro and review milestone
00:16 Firefighter Junk Removal results
00:32 Why reviews matter for local businesses
00:48 First contact with Review Harvest
01:11 Early results and growth
01:41 How the system works
02:40 Automated CRM integration
03:24 Text message and photo strategy
04:16 Importance of visuals in messaging
06:03 Social media automation from reviews
07:11 Full review workflow explained
08:44 How reviews improve SEO and leads
09:46 Ranking impact and results
11:13 Pricing discussion
13:03 ROI of review growth
15:03 Final thoughts and results

Hashtags
#GoogleReviews #LocalSEO #HomeServiceMarketing #JunkRemovalBusiness #GoogleMapsRanking #ReviewHarvest #LocalBusinessGrowth #InboundLeads #ReputationMarketing #ServiceBusinessGrowth