In this episode, Sara sits down with Preston Lee, founder of The 30% Rule and hospitality expert, to talk all things guest experience. From how they first connected to what makes an experience truly memorable, Preston shares insights that are just as valuable for wedding and event vendors as they are for brides, grooms, and anyone looking to elevate how they show up for others. Whether it’s leadership, culture, or intentional hospitality, this conversation is packed with practical advice and big-picture takeaways you can apply in business, life, and of course, creating unforgettable events.
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