Trust & Influence in B2B

Thought leadership as strategic currency in the age of AI - with Rob Mitchell


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In this episode of the 'Trust & Influence in B2B' podcast, host Joel Harrison speaks with Rob Mitchell, thought leadership expert and founder of Longitude, which later became part of the Financial Times Group. Having recently moved on from FT Longitude, Rob brings unique insights from his experience working with major B2B brands including Deloitte, Siemens, and Credit Suisse. With his background in journalism at both the Economist and the Financial Times, Rob offers a distinctive perspective on thought leadership as a sophisticated marketing discipline.

Topics Covered

  • The evolution of thought leadership from a niche activity to a mainstream B2B marketing approach.
  • The three essential ingredients that define effective thought leadership.
  • The distinction between "purist" and "pragmatist" approaches to thought leadership.
  • Common mistakes organizations make when developing thought leadership programs.
  • How to develop a portfolio approach that aligns with different stages of the buyer journey.
  • The impact of AI on both content production and consumption.
  • The growing importance of trust and authenticity in the AI era.
  • When thought leadership is (and isn't) the right investment for B2B organizations.

Key conclusions

  1. Thought leadership as a craft: Effective thought leadership requires three key ingredients: fresh thinking (though not necessarily groundbreaking), relevance to the audience's needs, and brand distinctiveness. "If you're just coming up with messaging or insights that are generic or could be produced by anybody, that's not thought leadership in my book," Mitchell emphasizes.
  2. The pragmatist approach: While "purist" thought leadership focuses on intellectual exploration without explicit commercial ties, Mitchell advocates for a more pragmatic approach that aligns with business objectives. This doesn't mean sacrificing quality but rather ensuring content supports specific marketing or commercial goals.
  3. Portfolio strategy: Rather than expecting a single piece of thought leadership to accomplish multiple objectives, organizations should develop a portfolio approach. This begins with defining "what you want to be famous for" and cascades from high-level thought leadership to more technical content addressing specific buyer needs.
  4. Trust as differentiator: As AI makes content production easier and potentially floods the market with mediocre material, trustworthiness becomes the critical differentiator. "That's going to be a massively important currency going forward for thought leadership," Mitchell notes, emphasizing consistency and credibility as essential attributes.
  5. Audience-centric simplicity: Many organizations sabotage their thought leadership by taking an "inside-out" view, assuming audiences share their interests, or by overcomplicating their messages. Mitchell advocates for simplicity, clarity, and an outside-in perspective that starts with audience problems rather than organizational messages.

For B2B marketers navigating complex sales cycles with multiple stakeholders, thought leadership offers a powerful way to build the trust necessary for both initial engagement and long-term relationships. By applying Mitchell's frameworks, organizations can transform their approach from generic content marketing to strategic thought leadership that drives genuine business value.

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Trust & Influence in B2BBy Joel Harrison

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